Call Centre Interview Questions
Questions Answers Views Company eMail

i want to know about call center interviews question

247Customer, e Serve, Genpact, HGS, Hinduja Global Solutions, Infosys, TCS, Vodafone, Wipro,

14 35230

why should i hire u?

247Customer, BPO, Concentrix, DELL, HCL, IBM, ICICI, Reliance Jio, TCS, Wipro,

22 79508

What is your salary expectation

BPO, DELL, Home Credit, Nipuna, TCS, TelePerformance, Wipro,

38 121310

I have done B.Sc.(H)Zoology).I went for an interview in a call centre.Cleared seven rounds there.Only I was selected out of 50 people for HR round.In HR round the HR manager asked me "Why you want to join a call centre after doing B.Sc.?" I couldn't answer and lost the interview.

Convergys, Genpact, Wipro,

11 29538

when i went to a call center she asked me. where u want to see after few years?

Allsec Technologies, Concentrix, Genpact, Global Career Solutions, HGS, IBM, Knoah, Net InfoTech, Nipuna, TCS, Tech Mahindra, Wipro,

22 69931

How do you work in a team situation?

Knoah, TATA,

7 29490

What do you mean by a CALL CENTRE...???

247Customer, HCL, IBM, Infosys, Tata Sky,

18 64850

tell about yourself, please do give with example .

247Customer, BPO, Clerical Jobs, DELL, DNS, IBM, Infosys, L&T, TCS, Wipro,

40 117212

how to improve communication skill ?

iEnergizer, TCS, TP,

47 72235

What is the minimum qualification to get call centre jobs. What will be the expected salary 4 a fresher.

Acumen Technologies, Call Centre, DELL, HCL, Wipro,

11 49090

what would come under tell about ur self?

1 4279

i have done b.sc computers,i want to go to tech support interviews,i have basic hardware knowledge,what type of questions they are asking inthis interviews,pls send me interview questions

DELL, GE, HSBC, MNC, Morepen, Reliance, Sutherland, TransWorks,

1 7487

What is nearshoring?

2 10226

ITES abbrevation ? What does it mean?

ADP,

6 36705



Un-Answered Questions { Call Centre }

Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?

2452


Tell me about Job responsibilities

1880


when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....

2262


sorry ******* u have been rejected as vacancy is full? then u ask for ur resume dan he/she says dat i keep it wid me if deris some vacancy i will let u know ?

2129


I have completed my graduation in B.A.(Eco) I have 3 - 4 years experiance in staff (Back office). 2 years in office assistant and 1 year in computer operator. from last 7 months I am doing work as Account assistant. I want to join call center so please tell me how to face the intervies of call centers and how should I have present my job profile to them ?

2131






Where do you see yourself after five years? : bpo

766


How the analysis of departed customer help your organization?

821


Why we promoted you as senior Team leader

1751


will you accept position for the time being

3443


being a b.c.a student why do you want to go for a call centre job

2315


Name the factors you need to take into consideration before conducting a survey for customer service satisfaction

999


Why do you want to become a quality evaulator and what do you know about the job profile of a quality evaulator in BPO?

2283


How long did you travel to get here in our office?

1581


What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)

1967


How would you teach an old customer to browse a file on her desktop or PC, let us consider the person who isn't that good at computers?

1482