Call Centre Interview Questions
Questions Answers Views Company eMail

What is the meaning of the KPI RSAT?

2499

What is accountability

1 815

What are your advantages as a newbie?

881

Way do you want a job

1 494

Tell me about Job responsibilities

1786

Describe your daily routine

1 1997

I see myself as a passionate, professional and dedicated employee, and prospects like high-pressure deadlines,

1064


Un-Answered Questions { Call Centre }

How would you handle an irate Client OR How do you manage conflicts ?

634


abdul, you have technical background but why do you want to come in BPO & for non- technical process?

2446


Hi, this is Alaguraja working for a KPO sector. recently i got a offer from TCS E-Serve with good hike after all my formalities done the HR called me and said that I have to join within 10 days though she knows that I have to be in notice period (30 days) in my company where there is no compromise in that. I asked her that will you relieve your employee if there is any requirement from your side. But she simply said, "I don't know" you speak with your HR and confirm whether you can join or not....... Pls answer.

1957


will you accept position for the time being

3314


How do you measure good customer service?

714






What is off-shore outsourcing?

794


Where did you travelled last time

2561


speak about mumbai for 5 min

3438


Tell me something about social media

1726


What is a virtual call center?

698


How do you ensure that your departments goals are in line with the overall company goals?

1553


how did you calibrate your new year

1473


Bangalore traffic

1092


What are your advantages as a newbie?

881


whats ur sisters daily routine?

2368