Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

What is the difference between virus & spam?

Sutherland,

5 35755

Name a few anti- virus programs.

IU, Sutherland,

8 18394

what do you know about call centres

Mphasis,

4 10184

What problem did you encounter and how did you overcome them?

2996

can anyone gave me a sample phone conversation between agent and customer... a complainant customer pls...

BA Continnum Solutions, Genpact, Infosys, PLDT, Qualfon, Telekom, Times,

2 16389

When do you say something is "BAD" service for you?

2 7885

why you leave teaching? and why you want to join BPO?

CSC,

2551

you have completed your graduation in 2002 what you did 3 years because you start teaching in 2005?

CSC,

2404

Why you are leaving your previous company?

HCL, IBM,

3 10548

hai , my name is sanjay i did my graduation bsc in 1998 i have in pharma marketing field from past 7 years & now i want to join bpo ,call centre can any body plase give the suggestions how to give answer for why ur leaving the sales field & joining bpo? & i want to know how the oppurtunities will be for me thanks in advance sanjay

2 6864

how to sell pen or mobile phone?

Sarco, SoftLogic, Sparsh, Zensar,

13 65364

Brief about yourself?

247Customer, Accenture, AOL, BPO, IBM, Knoah, PC Chandra, Wipro,

46 132255

what is the difference between fun and entertainment?

Facebook,

4 22617

what u think what is the status of women in India as conmpared to western countries?

Convergys,

2 11065

Tell me about your role model mother therisa?

HCL,

5 12408

Un-Answered Questions { Call Centre }

What is iso:9000 in outsourcing? : bpo

1367

what is the address of allahabad bank durg ?

2253

what do you see yourself doing five or ten years from now?

2542

Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?

2175

Tell me something about your on-the-job training?

2021

1.6. Tell me something about your happiest day of your life.

3604

abdul, you have technical background but why do you want to come in BPO & for non- technical process?

2906

How do you prioritize the most important things over the least one?

2000

what are some aspects of your present or most recent position that you dislike?

2355

How can you relate your previous job to this job? How can you relate your degree to this job?

2139

do they hire undergraduates? and if answer is in affirmative then what sorts of questions we hav to prepare?so tht i can crack this interview

3127

WHAT IS THE MAIN JOB PROFILE OF BEST CALL CENTRE

2388

How long did you travel to get here in our office?

1969

What is the difference between KRA & KPI

2567

What is the formula of staffing

2514

For More Un-Answered { Call Centre } Questions Click Here