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Call Centre Interview Questions
Questions Answers Views Company eMail

What is the difference between virus & spam?

Sutherland,

5 34299

Name a few anti- virus programs.

IU, Sutherland,

8 16962

what do you know about call centres

Mphasis,

4 9294

What problem did you encounter and how did you overcome them?

 2693

can anyone gave me a sample phone conversation between agent and customer... a complainant customer pls...

BA Continnum Solutions, Genpact, Infosys, PLDT, Qualfon, Telekom, Times,

2 15697

When do you say something is "BAD" service for you?

2 7157

why you leave teaching? and why you want to join BPO?

CSC,

2315

you have completed your graduation in 2002 what you did 3 years because you start teaching in 2005?

CSC,

2180

Why you are leaving your previous company?

HCL, IBM,

3 9765

hai , my name is sanjay i did my graduation bsc in 1998 i have in pharma marketing field from past 7 years & now i want to join bpo ,call centre can any body plase give the suggestions how to give answer for why ur leaving the sales field & joining bpo? & i want to know how the oppurtunities will be for me thanks in advance sanjay

 2 6314

how to sell pen or mobile phone?

Sarco, SoftLogic, Sparsh, Zensar,

13 62738

Brief about yourself?

247Customer, Accenture, AOL, BPO, IBM, Knoah, PC Chandra, Wipro,

46 125572

what is the difference between fun and entertainment?

Facebook,

4 21589

what u think what is the status of women in India as conmpared to western countries?

Convergys,

2 10426

Tell me about your role model mother therisa?

HCL,

5 11176

Un-Answered Questions { Call Centre }

For customers, proactive engagement do you know the ways to create it?

856

do they hire undergraduates? and if answer is in affirmative then what sorts of questions we hav to prepare?so tht i can crack this interview

2872

Do you have the set of questions of operation round for Xioami mobile Process Trainer profile ?

1403

which type questions ask me in call centerin tatasky?

4029

What is bpo sector? : bpo

949




What according to you,is the most important requisite of a call centre executive?

2092

9. Insists on error-free records

2301

What have you done to promote great customer service?

2296

Explain how to tackle the customer language barrier that exists in between?

976

How would you teach an old lady to fix her dwindling internet connection?

1757

How to improve the KRA and KPI and better coaching

1764

What are the key aspects that can help to improve your customer service?

952

Are you a team player? : bpo

955

Tell me your mother daily routine

1594

can any 1 say how much % is eligible for wipro bpo?

3139

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