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Call Centre Interview Questions
Questions Answers Views Company eMail

What is the difference between virus & spam?

Sutherland,

5 35959

Name a few anti- virus programs.

IU, Sutherland,

8 18686

what do you know about call centres

Mphasis,

4 10321

What problem did you encounter and how did you overcome them?

3065

can anyone gave me a sample phone conversation between agent and customer... a complainant customer pls...

BA Continnum Solutions, Genpact, Infosys, PLDT, Qualfon, Telekom, Times,

2 16484

When do you say something is "BAD" service for you?

2 7971

why you leave teaching? and why you want to join BPO?

CSC,

2598

you have completed your graduation in 2002 what you did 3 years because you start teaching in 2005?

CSC,

2443

Why you are leaving your previous company?

HCL, IBM,

3 10661

hai , my name is sanjay i did my graduation bsc in 1998 i have in pharma marketing field from past 7 years & now i want to join bpo ,call centre can any body plase give the suggestions how to give answer for why ur leaving the sales field & joining bpo? & i want to know how the oppurtunities will be for me thanks in advance sanjay

2 6945

how to sell pen or mobile phone?

Sarco, SoftLogic, Sparsh, Zensar,

13 65851

Brief about yourself?

247Customer, Accenture, AOL, BPO, IBM, Knoah, PC Chandra, Wipro,

46 133689

what is the difference between fun and entertainment?

Facebook,

4 22745

what u think what is the status of women in India as conmpared to western countries?

Convergys,

2 11156

Tell me about your role model mother therisa?

HCL,

5 12590


Un-Answered Questions { Call Centre }

If you had enough money to retire right now, would you? : bpo

1329


abdul, you have technical background but why do you want to come in BPO & for non- technical process?

2952


why do u want to switch

2609


memorable call

3047


What are the key aspects that can help to improve your customer service?

1255


minimum how many years of experience your company wants

1977


Can I build a good future in "IT profile(non-BPO)" by joining as Technical support voice at IBM/ Wipro/Dell .....??? Please do guide me in this case...

2280


How would you describe your personality?

2866


How do you handle constructive criticism?

2095


About Child Lobour

2798


How is Attrition Calculated ?

2050


Why weren't you regularized in your previous job?

3672


4. Materials associated with the service are visually appealing

2838


sorry ******* u have been rejected as vacancy is full? then u ask for ur resume dan he/she says dat i keep it wid me if deris some vacancy i will let u know ?

2622


What have you done to promote great customer service?

2625