Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

Explain how to deal with a customer who denies paying for the product?

1234

What is the difference between the bpo and call center?

1206

For implementing a crm solution to your business what things need to take care of?

1174

Explain how to tackle the customer language barrier that exists in between?

1287

What is the difference between inbound and outbound?

1287

Are you able to work with multiple phone lines?

1274

What factors you should consider while creating a newsletter for a customer?

1196

What are the critical attributes of a customer service representative?

1135

Mention what are the critical attributes of a call center executive?

1126

Do you know the procedures which should be followed while talking to a customer?

1201

What factors can bring you good customer feedback?

1 1629

If our call center is involved in activities that bend many laws, would you work with us?

1169

I am a fresher and still in my probation period in wipro bps . And I have been put in PIP ( performance improvement plan) as I got many errors in my duration. Does that mean they will terminate me? Also if they will do this , do i need to tell in my new job interviews about the offer letter which i got from wipro? If not , then how i can i explain my gap

1212

Ar caller aptitude questions

5128

What is the metric RSA?

1088

Un-Answered Questions { Call Centre }

How face the Bpo interview please tell me

3590

What will be the Salary of a fresher in Dell company for non-voice process?

3620

WHY SOMEONE WANT TO APPLIED FOR AN IJP IN SAME PROCESS BUT DIFFRENT DEPARTMENT

3953

what is the four different use of bricks accept the construction and building?

2275

10. Employees tell you exactly when services will be performed

2482

How to deal with unreasonable customer demands?

1214

why you feel you would be suitable for Inbound customer service consultant role in a bank ?

3043

hi ive done my pg in life sciences so why do u want to join BPO rather than going to research institute

2577

being a b.c.a student why do you want to go for a call centre job

2661

How to start up the interview for Team leader or Assistant Manager position

3494

topic was , tell me something about 'CHILDLABOUR'?

2739

What are the question being asked by HSBC???

2647

I see myself as a passionate, professional and dedicated employee, and prospects like high-pressure deadlines,

1739

Are you comfortable working in night shifts? : bpo

1130

How one can improve customer interactions?

1203

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