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Call Centre Interview Questions
Questions Answers Views Company eMail

Why do you see bpo as your career? : bpo

1332

What are the job activities you have to maintain in bpo? : bpo

1375

Are you comfortable working in night shifts? : bpo

1129

What do you know about bpo? : bpo

1225

If you had enough money to retire right now, would you? : bpo

1224

Where have you worked before? : bpo

1112

What is the difference between the shore and off-shore outsourcing? : bpo

1191

What is your favorite color? : bpo

1 1889

Process conducted for mortgage process for both fresher's n experienced .

1172

What are the key aspects that can help to improve your customer service?

1146

Do you know the online tools for excellent customer service?

1112

For customers, proactive engagement do you know the ways to create it?

1156

How to deal with a customer who denies paying for the product?

1112

How to tackle the customer language barrier that exists in between?

1335

What are the critical attributes of a call center executive?

1160


Un-Answered Questions { Call Centre }

How would your team/manager describe you?

1988


hi i went for a walk to hsbc(call center) and i attended to written and telephonic round and next i have to face avp round what type of questions i have to face in that round please sujjest me

4024


I have,on an average spent 2.5 years in every company that I have worked for. Only this time I am planing to move out in 6 months. I am being asked the same question in every interview, as to why I am leaving so soon. I cant tell them that I do not like the current company that I am working for. What is the best answer that I can possibly give? I am being judged for stability wihch is not true in my case

2423


If you have a superpower what would like to do for one day at work and why?

1929


what are some aspects of your present or most recent position that you like?

2369


Bangalore traffic

1736


for some training is a neccesity and for others it's a luxury comment about the above statement

2422


why you want 2 join bpo ,after completing hotel managment?

3101


What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)

2316


What makes you stay here for longer years?

2047


topic-what is retail ,politics in india,childhood,

2323


What will be your approach to improve customer service?

1222


why you want to be a quality analysts

2639


How to deal with customers who deny paying for service/product?

1122


Hi guys im sukanya i completed my Bsc computers searchng fr a job. Plz help me

1892