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Call Centre Interview Questions
Questions Answers Views Company eMail

what we have to do in call centre if i am working ?

Vodafone,

2 4972

hi this is bhanu prakash !!!could u pls tell me what questions were asked in hsbc and how many rounds we have in hsbc for the position of customer support executive?

HSBC,

1 4421

plz send me some questions for dell's versant test. i scored 59/60....lost by 1 mark...this time i want to clear it .... please help me

DELL, Deloitte,

1 14426

how you handle the angry customer?

Sparsh,

10 16751

Since u r a b.Tech(with a technical background), why do u want to join a call center

HCL,

8 30406

What will be your expected Salary? Can you justify your Salary?

DBS, Hiranandani, Just Dial, Reliance,

3 20087

Why do you want to join Wipro /BPO/Call Center?

Allsec Technologies, Call Centre, FirstSource, HCL, Wipro,

1 6190

Are you comfortable working in Night shifts?

Reliance, Sparsh, UHG,

3 26615

What do you understand by a BPO?

 2 7908

Why do you want to join a BPO at this age itself?

Spanco,

1 6053

What would be your advantage in the future if you join now?

2057

Do you think that you’ll like this job?

Sutherland,

1870

How will you manage your study?

FirstSource,

1878

Tell me about your dream job.

 1 6249

Explain how you would be an asset to the organization.

TELUS,

2 12371

Un-Answered Questions { Call Centre }

How do you measure good customer service?

714

How is Absenteesim Calculated ?

1394

Your expected salary?

1862

What do you know about us?

1488

What is the difference between a bpo and a call center?

746




Are you a good team player?

1889

tel me someting about your past

2215

1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.

1926

How would you sell a used toothbrush? A broken pen? A bitten apple?

9066

provide example where initiated and followed up on a project until its completion ?

1729

What would be the probable interview questionnaires for Hutchison 3 Global Services | Pune, for the international inbound customer service voice?

3029

Why do you want to leave your organization or company?

1858

What is iso:9000 in outsourcing? : bpo

898

all question of related to window 2003 server

1979

when is mpsc exam

2039

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