Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

what we have to do in call centre if i am working ?

2 6145

hi this is bhanu prakash !!!could u pls tell me what questions were asked in hsbc and how many rounds we have in hsbc for the position of customer support executive?

HSBC,

1 5338

plz send me some questions for dell's versant test. i scored 59/60....lost by 1 mark...this time i want to clear it .... please help me

DELL, Deloitte,

1 15460

how you handle the angry customer?

Sparsh,

10 20113

Since u r a b.Tech(with a technical background), why do u want to join a call center

HCL,

8 33054

What will be your expected Salary? Can you justify your Salary?

DBS, Hiranandani, Just Dial, Reliance,

3 21509

Why do you want to join Wipro /BPO/Call Center?

Allsec Technologies, Call Centre, FirstSource, HCL, Wipro,

1 7158

Are you comfortable working in Night shifts?

Reliance, Sparsh, UHG,

3 28438

What do you understand by a BPO?

2 9324

Why do you want to join a BPO at this age itself?

Spanco,

1 6965

What would be your advantage in the future if you join now?

2692

Do you think that you’ll like this job?

Sutherland,

2392

How will you manage your study?

FirstSource,

2436

Tell me about your dream job.

1 7108

Explain how you would be an asset to the organization.

TELUS,

2 13471

Un-Answered Questions { Call Centre }

1. What do you understand by "Quality"? And how much, do you think "Quality" is important and why? 2. What do you mean by "Analyst"? What is the difference between a "Quality Analyst" and a "Quality Controller"?

2608

WHAT IS SMART DRIVE ND GENPACT

2607

What are the steps you follow when you appraise an advisor ?

2080

what is crm?

1924

i want m commerce and e commerce topic

1696

What is right age of hacking(from dt.of casting) on concrte surface for plaster work.

2427

An i m attending dell company interview bt i m rejected in tat last manager round.....they will asked our company h.r u come tis interview after 3 months my 3 months period is over so i should attend for this company interview again...how will get my job pls help me....

4693

Name the factors you need to take into consideration before conducting a survey for customer service satisfaction

1445

Which is Better home cooked food or outside food ?

2394

why do you want to take up a job after a long break of so many years?

2646

Have you ever committed a mistake at work?

3579

what are the major key responsibility areas for a manager in bpo...?

2917

Why doesn’t u go for technical one....as u r doing technical course from NIIT.

2553

What are your advantages as a newbie?

2175

What is a bpo? : bpo

1205

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