Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

what we have to do in call centre if i am working ?

2 5927

hi this is bhanu prakash !!!could u pls tell me what questions were asked in hsbc and how many rounds we have in hsbc for the position of customer support executive?

HSBC,

1 5168

plz send me some questions for dell's versant test. i scored 59/60....lost by 1 mark...this time i want to clear it .... please help me

DELL, Deloitte,

1 15285

how you handle the angry customer?

Sparsh,

10 19435

Since u r a b.Tech(with a technical background), why do u want to join a call center

HCL,

8 32577

What will be your expected Salary? Can you justify your Salary?

DBS, Hiranandani, Just Dial, Reliance,

3 21251

Why do you want to join Wipro /BPO/Call Center?

Allsec Technologies, Call Centre, FirstSource, HCL, Wipro,

1 6978

Are you comfortable working in Night shifts?

Reliance, Sparsh, UHG,

3 28107

What do you understand by a BPO?

2 9103

Why do you want to join a BPO at this age itself?

Spanco,

1 6793

What would be your advantage in the future if you join now?

2571

Do you think that you’ll like this job?

Sutherland,

2294

How will you manage your study?

FirstSource,

2326

Tell me about your dream job.

1 6947

Explain how you would be an asset to the organization.

TELUS,

2 13254

Un-Answered Questions { Call Centre }

How do you deal with the question you don’t know the answer that customer asked?

1287

what is daily routine of you/mother/father/sister/bro.

2919

What is a virtual call center?

1258

favourite crowded market place

3758

Respected sir,madam this is jyoti ranjan intersted for(BPO/CALLCENTER) so if u would send 2 me all types of BPO/CALLCENTER question then i shall greatfull 2 you.thanking you.

2487

What about your strength and weaknesses?

2604

Are you a good team player?

2397

Tell me your mother daily routine

1878

How long do you want go work here?

2213

What is your edge among others who are applying here?

2182

Had you thought of leaving your present position before? If yes, what do you think held you there

2841

I am a fresher and still in my probation period in wipro bps . And I have been put in PIP ( performance improvement plan) as I got many errors in my duration. Does that mean they will terminate me? Also if they will do this , do i need to tell in my new job interviews about the offer letter which i got from wipro? If not , then how i can i explain my gap

1212

7. Performs the services right first time

2121

what the daily rutien of sunday

2638

What is the formula of staffing

2457

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