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Call Centre Interview Questions
Questions Answers Views Company eMail

what we have to do in call centre if i am working ?

Vodafone,

2 5434

hi this is bhanu prakash !!!could u pls tell me what questions were asked in hsbc and how many rounds we have in hsbc for the position of customer support executive?

HSBC,

1 4788

plz send me some questions for dell's versant test. i scored 59/60....lost by 1 mark...this time i want to clear it .... please help me

DELL, Deloitte,

1 14854

how you handle the angry customer?

Sparsh,

10 18108

Since u r a b.Tech(with a technical background), why do u want to join a call center

HCL,

8 31512

What will be your expected Salary? Can you justify your Salary?

DBS, Hiranandani, Just Dial, Reliance,

3 20618

Why do you want to join Wipro /BPO/Call Center?

Allsec Technologies, Call Centre, FirstSource, HCL, Wipro,

1 6505

Are you comfortable working in Night shifts?

Reliance, Sparsh, UHG,

3 27252

What do you understand by a BPO?

 2 8497

Why do you want to join a BPO at this age itself?

Spanco,

1 6401

What would be your advantage in the future if you join now?

2258

Do you think that you’ll like this job?

Sutherland,

2048

How will you manage your study?

FirstSource,

2101

Tell me about your dream job.

 1 6579

Explain how you would be an asset to the organization.

TELUS,

2 12754

Un-Answered Questions { Call Centre }

whats cmd diskdefargment.

1904

Tell something about u r favourite holiday destination?

3742

actually what is the working of a call center? what is the method of process and how do they get source?

2100

Please give us an example of a situation where there were competing priorities. What actions did you take and what were the results?

3750

Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge

1166




why you want to be a quality analysts

2419

what are the key resposibilities of Team Leader

2227

Why weren't you regularized in your previous job?

3343

Can you work independently?

2040

what is the importance of quality and quality analyst in call center

3606

What are your advantages as a newbie?

1398

what is the call center

1657

How do you measure good customer service?

956

How can you improve customer service without spending any money?

953

If you have a team , Team members do not follow policy and do not give exactly achievement, what will be doing you with them ?

1277

For More Un-Answered { Call Centre } Questions Click Here