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Call Centre Interview Questions
Questions Answers Views Company eMail

what is the key aspect that helps improve customer service?

1138

How can you improve customer service without spending any money?

1144

How can you build customer loyalty?

1187

What will you do in a situation where system shuts down and you still handling customer on the phone?

2213

How can you create new opportunities for customers proactive engagement?

1230

name useful online tools that can be used for better customer service

1179

What is a virtual call center?

1258

How do you measure good customer service?

1233

What is off-shore outsourcing?

1213

What you know about call center?

1230

How would you handle negative feedback from angry clients?

1165

What factors do you need to take care of while creating a customer newsletter?

1239

What do you consider as an important aspect of a successful call center?

1211

How to deal with unreasonable customer demands?

1214

How do you deal with the question you don’t know the answer that customer asked?

1287


Un-Answered Questions { Call Centre }

what is difference between WEP & WPA-PSK

2448


Explain briefly Globalisation

2550


Arrange The Letters In 4 Words forming a meaningful sentence- Y,S,S,R,O,I,F,L,U,M,E,I?

3284


wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?

3008


starting with your last job, would you tell me about some of your achievements that was recognized by your superiors?

2363


I have completed my graduation in B.A.(Eco) I have 3 - 4 years experiance in staff (Back office). 2 years in office assistant and 1 year in computer operator. from last 7 months I am doing work as Account assistant. I want to join call center so please tell me how to face the intervies of call centers and how should I have present my job profile to them ?

2454


What are the key attributes of a call center executive?

1142


Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.

2143


can any 1 say how much % is eligible for wipro bpo?

3408


If your boss was present here, what do you think he would say about you?

2084


What do you mean by interview?

2916


tel me sumdin abt kolkata?

2636


What are you Konw about genpact ?

2462


If you have a team , Team members do not follow policy and do not give exactly achievement, what will be doing you with them ?

1499


Why do you want to work in a call center?

1203