Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

what is the key aspect that helps improve customer service?

1198

How can you improve customer service without spending any money?

1204

How can you build customer loyalty?

1248

What will you do in a situation where system shuts down and you still handling customer on the phone?

2274

How can you create new opportunities for customers proactive engagement?

1289

name useful online tools that can be used for better customer service

1234

What is a virtual call center?

1331

How do you measure good customer service?

1313

What is off-shore outsourcing?

1273

What you know about call center?

1291

How would you handle negative feedback from angry clients?

1217

What factors do you need to take care of while creating a customer newsletter?

1308

What do you consider as an important aspect of a successful call center?

1288

How to deal with unreasonable customer demands?

1283

How do you deal with the question you don’t know the answer that customer asked?

1345

Un-Answered Questions { Call Centre }

Give me full details of about yourself

3230

I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?

10940

how to give your interoduction ,what are the necessayr thing which about we talk .

3040

what i will tell if they ask what is your salary expectation for a fresher?

2658

what are some aspects of your present or most recent position that you like?

2421

hi... this is murali... i've attended for brigade interview for the first time...and got rejected in final technical hr round... can u sujjest me some questions on Windows XP Operating System, Ports and their pins, USB's, Basic Troubleshooting ... i have to attend again on 13th nov....

2588

why you are opting BPO jobs if you having a degree of MSc?

2653

please let me know about the versant round...

2510

i have received my call caler till now what should i do

2326

Can you use different software’s easily? : bpo

1216

How to know what will be the tech-support of a particular company?(eg: what would be the tech-support in genpact?)

2446

Explain how to deal with a customer who denies paying for the product?

1331

Where did you travelled last time

3111

How will you manage your study?

2379

describe one of your memorable day? how is education useful for any body?

2533

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