Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

Are you a team player? : bpo

1164

Which one do you think –web or voice- suits your qualifications better? : bpo

1738

What are the major sectors for outsourcing? : bpo

1406

Can you use different software’s easily? : bpo

1174

Why companies outsource? : bpo

1206

Will you be comfortable handling customers on the phone? : bpo

3217

Why do you want to work for our company? : bpo

1147

Why do you think you will do well in this job? : bpo

1098

What are the different types of bpo’s? : bpo

1225

Did you learn anything new recently which can be helpful to bpo’s? : bpo

1304

Where you see bpo in the current market? : bpo

1277

What is bpo sector? : bpo

1158

Explain about bpo & how it works? : bpo

1268

What is the difference between kpo and bpo? : bpo

1115

Where do you see yourself after five years? : bpo

1085

Un-Answered Questions { Call Centre }

Bangalore traffic

1736

How can you resolve the problem to customer’s satisfaction?

1211

after ur intermediate why had u stoped ur eduation for one year ?

2664

Hello everyone, please help me with the best answer.Actually I have 1 year gap now and during interview I was asked "why do you not want to join your previous organizatio now? Or why did you not try for the job in your previous organizaton?

2474

How to deal with unreasonable customer demands?

1214

How do you describe your management style?

1787

problems and consequences of bpo ?

10299

How to know what will be the tech-support of a particular company?(eg: what would be the tech-support in genpact?)

2388

Tell me about a time when you had to go above and beyond the call of duty in order to get a job done

4433

Your last travel experience?

1960

Why would you be absent at work, except for natural calamities?

1839

Tell me about ur best friend

1814

please describe your daily routine of your mom

2131

What steps will you take to deal with an unsatisfied customer?

1106

Hi, this is Alaguraja working for a KPO sector. recently i got a offer from TCS E-Serve with good hike after all my formalities done the HR called me and said that I have to join within 10 days though she knows that I have to be in notice period (30 days) in my company where there is no compromise in that. I asked her that will you relieve your employee if there is any requirement from your side. But she simply said, "I don't know" you speak with your HR and confirm whether you can join or not....... Pls answer.

2444

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