Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

What steps will you take to deal with an unsatisfied customer?

1166

What do you like about being employed in a call center?

1239

What is onshore outsourcing?

1318

How one can improve customer interactions?

1256

How to deal with the customer having a language barrier?

1384

How can you resolve the problem to customer’s satisfaction?

1281

What is inbound and outbound call centers?

1174

How can you relate call centers to bpo?

1213

What are an inbound call center and an outbound call center? What is the difference between the two?

1355

What is a bpo? : bpo

1149

How good are you with computer skills? : bpo

1264

What is iso:9000 in outsourcing? : bpo

1367

Do you know the common risk associated with bpo’s and how will you cope with them? : bpo

1245

Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo

1293

Determine the type of bpo you wish to work? : bpo

1241

Un-Answered Questions { Call Centre }

Information about charterd bank.

2723

What is technical voice process job in BPO? Please give answer in details. What type of work i have to do?

2267

How would you teach an old customer to browse a file on her desktop or PC, let us consider the person who isn't that good at computers?

1928

explain about the validations and in your project where did u used the validations?

2626

What is your toughest or most challenging experience in life and how did you handle it?

2029

Whatb is Bpo? What is Call centre? What is Telemarketing?

2592

Do you know the common risk associated with bpo’s and how will you cope with them? : bpo

1245

Why do you consider yourself suitable for administration position?

3067

What would be the probable interview questionnaires for Hutchison 3 Global Services | Pune, for the international inbound customer service voice?

3545

What factors you should consider while creating a newsletter for a customer?

1254

How do you ensure that your departments goals are in line with the overall company goals?

2072

Hey this is lucky i have finished 2 rounds of dell. i have next round ,i.e operational. i dont have any idea abt it can sum1 help me out my id is vijaya_625@yahoo.com

2482

why you are opting BPO jobs if you having a degree of MSc?

2655

Three reasons why you want to join just dial

8436

Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?

2522

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