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Call Centre Interview Questions
Questions Answers Views Company eMail

What steps will you take to deal with an unsatisfied customer?

 695

What do you like about being employed in a call center?

 755

What is onshore outsourcing?

 761

How one can improve customer interactions?

 711

How to deal with the customer having a language barrier?

 876

How can you resolve the problem to customer’s satisfaction?

 764

What is inbound and outbound call centers?

 691

How can you relate call centers to bpo?

 716

What are an inbound call center and an outbound call center? What is the difference between the two?

 747

What is a bpo? : bpo

 709

How good are you with computer skills? : bpo

 816

What is iso:9000 in outsourcing? : bpo

 898

Do you know the common risk associated with bpo’s and how will you cope with them? : bpo

 738

Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo

 796

Determine the type of bpo you wish to work? : bpo

 762

Un-Answered Questions { Call Centre }

i have experience in international call centres for 1 year and i am looking out for a job in an international call centre in siliguri before the 15-09-2011 can any1 help .....do contact me on my cell no...7890628134.....thankzzz

1889

tell about tirupathi

1583

Why would you be absent at work, except for natural calamities?

1423

Why we promoted you as senior Team leader

1619

what will join in my company?

1797




For customers, proactive engagement do you know the ways to create it?

679

all general question related bpo and self

2131

What is onshore outsourcing?

761

What do you know about the centre/company/role?

1507

FAVOURITE PASTTIME BET.PRE-BOARD AND BOARD?

1900

speak an minute where u reside

1965

What have you done to promote great customer service?

2069

I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?

9247

What would you do if your team ceased to perform? Them.

2515

What is the difference between the bpo and call center?

713

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