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Call Centre Interview Questions
Questions Answers Views Company eMail

What steps will you take to deal with an unsatisfied customer?

 898

What do you like about being employed in a call center?

 969

What is onshore outsourcing?

 991

How one can improve customer interactions?

 938

How to deal with the customer having a language barrier?

 1097

How can you resolve the problem to customer’s satisfaction?

 945

What is inbound and outbound call centers?

 889

How can you relate call centers to bpo?

 942

What are an inbound call center and an outbound call center? What is the difference between the two?

 982

What is a bpo? : bpo

 896

How good are you with computer skills? : bpo

 1000

What is iso:9000 in outsourcing? : bpo

 1116

Do you know the common risk associated with bpo’s and how will you cope with them? : bpo

 948

Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo

 1036

Determine the type of bpo you wish to work? : bpo

 973

Un-Answered Questions { Call Centre }

Why we promoted you as senior Team leader

1864

what is the call center

1657

What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)

2084

1)why do you select bpo industry? 2)why you left your previous hotel industry? 3)what do you know about this bpo industry? 4)Are you intrested to work in this industry?

3182

hi....... i am a physiotherapist n i want to join bpo nif they ask me y u want 2 join bpo .sendme ur answer

2356




hi... this is murali... i've attended for brigade interview for the first time...and got rejected in final technical hr round... can u sujjest me some questions on Windows XP Operating System, Ports and their pins, USB's, Basic Troubleshooting ... i have to attend again on 13th nov....

2283

How is AHT Calculated

1647

Name the factors you need to take into consideration before conducting a survey for customer service satisfaction

1103

1.favorite teacher? 2.memorable event 3:school life Guys please give space for each answer for one particulare question and please mention numbers for which question your are giving he answer...please dont mixup

2102

What do you know about us?

1693

actually what is the working of a call center? what is the method of process and how do they get source?

2100

i have experience in international call centres for 1 year and i am looking out for a job in an international call centre in siliguri before the 15-09-2011 can any1 help .....do contact me on my cell no...7890628134.....thankzzz

2109

sell to me a perfume..

5149

What is called Team

1878

i want to know the genral questions in interviews if any body knows pls help me

2070

For More Un-Answered { Call Centre } Questions Click Here