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Call Centre Interview Questions
Questions Answers Views Company eMail

what is meant by HR reference?

Infosys, Sutherland,

4 13893

why r u want to join call centre?

CSS, CSS Corp, IBM, InfoTronics, Wipro,

3 11688

main work in bpo

Genpact,

1 7823

what is your career aspect???

Steria,

4 21108

what is your career aspect & if they asked in general what should i answer?

Call Centre,

2366

How Much Salary are you expecting?

12 32175

what are the major key responsibility areas for a manager in bpo...?

Mphasis,

2917

WHAT IS MIS AND WHAT IS MTD AND HOE TO CAL CALCULATE THAT.......

BPO, Genpact, HCL,

3 22865

SIR I HAVE THREE YEARS OF BPO EXP AND WITHIN A WEEK A M GOING FOR AN INTERVIEW TO EMPHASIS FOR UNIT MANAGERS PROFILE CAN U PLZ TELL ME THE INTERVIEW PATTERN AND SOME OF THE THE QUESTIONS ASKED IN MPHASIS.....?

2 6088

How would you plan a vacation ?

Intelenet,

2 7435

How would you spend a million pounds ?

Aegis, Intelenet,

6 14568

Is working in a bpolike wipro is better than working in hotel's

2 5426

HR: If you get a Opportunity to go with a reputed company which is ready to pay more than what we r going to pay here. Will you quite the job from here or what? This is the common question used to ask by every HR. Obviously everyone will has to say YES but unfortunately for the hell shake we to need to say NO so give me a correct and positive answer.

247Customer,

11 18972

what do you mean by the best customer service?

HSBC,

13 24632

what is the difference between coustomer service & satisfaction.

Call Centre, Citi Bank, CitiGroup,

8 14226


Un-Answered Questions { Call Centre }

How do you deal with the question you don’t know the answer that customer asked?

1401


starting with your last job, would you tell me about some of your achievements that was recognized by your superiors?

2456


how did u celebrate your last birth day ?

2778


What are advatages and disadvatages of BPO job?

2466


Hi guys im sukanya i completed my Bsc computers searchng fr a job. Plz help me

1986


Tell something about today's climate?

5810


what is daily routine of you/mother/father/sister/bro.

3092


hey guyss plzz tel me dat ... i can speak in english but not dat much .. bt now dayz m wrk hardly 2 improve my english..soo wat i shud thnk dat ....i have best future in bpo or call center ... my frndz said dat .. call center is short time period job is it .. ???

2898


1. If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company? 2. Being a MCA graduate why you are looking for a call center job? 3. You don’t have any experience in call center field? why should i hire u? 4. q: why did u join in call center: ans: Now a days call center are glittering high in the market.They offering nice package and career.obviously one day you will be in a good position.it offers a lot of scope in developing your position 5. Tell something about BPO 6. Which colour do u like? 7. Why did you want to join the call center? 8. what is the difference of domestic and international call centre? 9. why do you want to join a call centre being a computer science graduate? 10. Tell me about your favorite colour? 11. What would u do, if u become a prime minister of ur country for six months 12. As am a fresher i don’t know how to attend a interview ,give me some tips? 13. Can u stay awake in the night? 14. Do u know how to speak English with American accent? 15. Do u have the patience to listen to others’ problems?

2458


Why do you see bpo as your career? : bpo

1433


Can anybody point it the responsibilities of Team Leader of domestic Call Center or BPO. If you are answering the point it out and explained.

2479


HI! I am fresher to call centre and would like to work in this field. Can anyone explain me how to get started as a fresher with no knowledge of interview,group discussion, jam sesion etc.

2545


I would like to know the age limit for appearing interview in Sutherland.

2307


Tell me something about your on-the-job training?

2073


How do you measure good customer service?

1379