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what is the difference between coustomer service &
satisfaction.
- 8 Answers
- 13711 Views
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Answers were Sorted based on User's Feedback
Answer / dylan nathan nino
customer service is the thing we do for the customers, may
it be of assistance in data or information, while
satisfaction is the on the customers side, or customers
feeling, whether he is satisfied of the service rendered to
him or not.
| Is This Answer Correct ? | 36 Yes | 3 No |
Answer / suresh arora
Customer service means to solve the customer's problem on
time. and If the customer's problem is solved then customer
is satisfied.
| Is This Answer Correct ? | 28 Yes | 2 No |
Answer / tushar. k , mohite
Customer service is trying to resolve customers query in the
first attempt which leads to customer satisfaction.
| Is This Answer Correct ? | 3 Yes | 0 No |
Answer / sivramakrishnan
If any service we are providing to the customer, either
informations or data,is called as customer service,
The person who providing all the information which he
require up to his satisfaction is customer satisfaction.
| Is This Answer Correct ? | 2 Yes | 0 No |
Answer / marwa ali mohamed
the zetral aim of the customer service is to concentrate on
the real problem of the customer and understand it in
acorrectly way then try to find the suitable solution for
this problem the satisfication is the result ofthe
confdince and hapiness of the custmer from this sevice and
the place
| Is This Answer Correct ? | 1 Yes | 0 No |
Answer / mohan krishna reddy
customer service is a thing which a cce has to do frm his
depth of his heart..... customer gets the info .
in this case 2 ans are there.
1.satisfied=business will develop..
2.not satisfied=this unhappy customer makes bad propaganda
regarding good..
.a cce job is not to giving info ..but acquiring cust
satisfaction..
| Is This Answer Correct ? | 3 Yes | 3 No |
Answer / kapil soni
custmer service is q organization ability to supply their
cstmer want $needo s.,,,,,,,,,,,,,custmer satisfaction is
cce ability to comunicate,to give actual solution regarding
his problm or query.
| Is This Answer Correct ? | 1 Yes | 3 No |
Answer / hellan
customer is a kind of job but satisifaction means we do the
job from ou bottom of the heart.
| Is This Answer Correct ? | 7 Yes | 18 No |
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