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Call Centre Interview Questions
Questions Answers Views Company eMail

what will u do if the costumer says NO????

People Support,

7 14820

why are you left your last job?

IBM,

10 15452

Why are you trying for Inhternational call center????

Allsec Technologies, Wipro,

2 9791

How does the last interview phase goes in a Call Center? Isn't it that they will test you through Phone Simulation?..Can u give an example, on how to do that or answer that call?

Convergys,

2489

Who is your role model?

Genpact,

2586

plz tell me ur daily routine

Convergys, Genpact, HC, HCL, IBM, Magnum,

22 172095

what do you mean by back office job in a bpo?

Acropolis, ADP, AXA, e Serve, EXL, HCL, IBM, Tech Mahindra, WNS,

20 116503

tell about yourself?

DELL, HCL, Wipro,

4 12131

how to sell a mobile phone if the interviewer asks

DU, FirstSource, Genpact, Oppo, Raj Ratan Infosolutions, Samsung,

9 90830

why tou want to join in IBM?

IBM, NI, Zenta,

3 10483

Why do want tojoin call center?

BPO, Wipro,

9 15300

what is your opinion about call center

Wings Customer Care,

3 8838

What is ping?

CICO, e4e, HCL, Sutherland,

18 29366

How to access Internet options?(steps)

Sutherland,

12 28768

What do you know by Firewall?

Sutherland,

8 15381


Un-Answered Questions { Call Centre }

when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....

2570


which one do u prefer idly vs pizza why ?

3163


what kind of questions based on computer may be asked in an interview in BPO's?

2414


Iam a fresher. I completed B.TECH in June 2008. what have u been doing after june 2008?

2305


what is the anual report of hcl bpo

2282


How one can improve customer interactions?

1203


sir i applied for ass. sequirity officer from barc but i could not get any notice or call letter pl tell us

2704


problems and consequences of bpo ?

10299


What are the critical attributes of a call center executive?

1161


How can you build customer loyalty?

1187


please mail me the questions which are asked at the time of interviews in the call center

2664


Speak on your unforgettable or memorable day for two minutes?

2863


How do you measure good customer service?

1233


Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.

1903


is maths required for getting job in call centres

1990