Answer / jackel

bpo is the business process outsourcing.

Answer / mahfooj

this is business process outsourcing.where made the calls and answer the calls frm other country related to the business.

Hi im sumukh I have done my B.B.M in 2005-06, My Age is 25 years, is it possible to get job in call centre & B.P.O for my age?

2 Answers  

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what is the definition of quality

4 Answers   ASD Lab, IBM, Reliance Communications, Tata Business Support Services TBSS,

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Why do you want to be the part of Barclays?

6 Answers   Barclays, Serco, SPERC,

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Tell me about yourself?

4 Answers   EXL, GE, Sutherland,

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what is mean by bpo

2 Answers  

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eradicate (a)condemn (b)Minimize (c)uproot (d)control

9 Answers   Htmt,

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What problem did you encounter and how did you overcome them?

0 Answers  

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From its total income a company spent $20000 for advertising, half of the remainder on bonuses and had $6000 left.What was the total income?

4 Answers   TISL,

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why one year gap in graguation?tell me in brief.

1 Answers  

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how we will change our low living standard ?

0 Answers   AGI, Wipro,

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Tell me a situation in u r life where u played the role of leader in u r job (life) ???

4 Answers   HSBC, IBM,

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Question 1: Scenario A customer has just opened a new unit (purchased two weeks ago) which isn't working correctly. After you have run through the troubleshooting steps, the issue hasn't been solved so the item will need to come back to company for repair. You explain to the customer the normal process is to: Drop off the item at any Australia Post Office with a Return Slip attached to the box Wait for the item to arrive at Company HQ, be repaired and then sent back (all shipping costs are covered by Company) The customer now tells you they purchased this item for a camping trip which is a week away. The item has to be fixed, but you know that one week isn't enough time to have the item sent back to Company, repaired, and sent back to the customer in time for their trip. What would you do in this scenario to ensure great customer service, but also do the right thing by Company?

1 Answers  

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