Call Centre Interview Questions
Questions Answers Views Company eMail

Describe yourself as a third person?

American Express, HCL,

3693

When do you get angry?

4 8376

Does color effect in daily life?

3 7527

i'm a m.c.a student. how to give a perfect self introduction. in what order i should tell about my educational qualification.

College School Exams Tests, CTS, CyberTech, Genpact, HCL, IBM, IME, Infosys, Mphasis, Reddy Labs, Reliance, SoftCom, TCI, TCS, UST, Wipro,

3 21364

tell me something about the movie u saw last.

Reliance, Wipro,

2005

As per the QA parameters, what is the feature of a good call?

Aegis, Ageis Technologies, IBM,

2 6029

whom do you prefer as a manager a man or a woman

Wipro,

8 10482

pls, tell me that what are want bpo as that qualification, technical, work experience.

IBM,

1 2355

whats cmd diskdefargment.

1732

why i configer to power mangemant?

2177

why you want to leave your company .and why cannot you clear the ijp (internal job posting)

WNS,

2075

talk about your favorite cricketer at least for 2 minutes

Bank Of America, BMR, Capital IQ,

1 30589

Why do you want to be the part of Barclays?

Barclays, Serco, SPERC,

6 67566

What are the questions which are asked in an interview for the position of customer representative service ?

HSBC,

1 2650

WHY SHOULD I HIRE U ?

Global Tech, Simen Tech, Sitel, Wipro,

15 26731


Un-Answered Questions { Call Centre }

6. When a customer has a problem, shows a sincere interest in solving it

1938


will you accept position for the time being

3324


Information about charterd bank.

2235


If your boss was present here, what do you think he would say about you?

1700


tell me about your college life?

2884






What are the skills needed for a BPO back-office job?

2268


How is Absenteesim Calculated ?

1404


Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?

1462


What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)

1855


1.Please tell me a little about your country. 2.How long have you been in the U.S.? 3.What do you remember about your education when you first started school? 4.Can you please tell me about the curriculum (classes) that you were required to take in high school? 5.How many students were in a typical class in your high school? 6.What were the classes like….was it mostly controlled by the teacher or did students work in groups and interact with one another as well as the teacher? 7.Are there differences between your school experience in your home country and the way classes are taught here? If the answer is ‘yes’, please describe the differences. 8.Do you think that high school was difficult and challenging or was it quite easy for you? 9.Did you enjoy high school? Why or why not? 10.Do you have anything else you’d like to tell me?

1511


What are the question being asked by HSBC???

2069


Where did you travelled last time

2571


what type of aptitude question they ask for interview?

2428


How would you convince everyone to adopt to change and what changes would you like to make?

1439


fullform of bku

1973