Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

Describe yourself as a third person?

American Express, HCL,

4198

When do you get angry?

4 10071

Does color effect in daily life?

3 8863

i'm a m.c.a student. how to give a perfect self introduction. in what order i should tell about my educational qualification.

College School Exams Tests, CTS, CyberTech, Genpact, HCL, IBM, IME, Infosys, Mphasis, Reddy Labs, Reliance, SoftCom, TCI, TCS, UST, Wipro,

3 22640

tell me something about the movie u saw last.

Reliance, Wipro,

2445

As per the QA parameters, what is the feature of a good call?

Aegis, Ageis Technologies, IBM,

2 6998

whom do you prefer as a manager a man or a woman

Wipro,

8 12502

pls, tell me that what are want bpo as that qualification, technical, work experience.

IBM,

1 3114

whats cmd diskdefargment.

2173

why i configer to power mangemant?

2646

why you want to leave your company .and why cannot you clear the ijp (internal job posting)

WNS,

2487

talk about your favorite cricketer at least for 2 minutes

Bank Of America, BMR, Capital IQ,

1 31973

Why do you want to be the part of Barclays?

Barclays, Serco, SPERC,

6 69859

What are the questions which are asked in an interview for the position of customer representative service ?

HSBC,

1 3402

WHY SHOULD I HIRE U ?

Global Tech, Simen Tech, Sitel, Wipro,

15 30716

Un-Answered Questions { Call Centre }

What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?

1833

About Child Lobour

2746

Do you know the online tools for excellent customer service?

1186

How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?

1762

What are the disciplinary actions as a Team Leader you will take if you come across a female employee who is sexually abused ?

2071

How will you manage agents who are more tenured in the organisation and are elder to you ?

2214

hi....... i am a physiotherapist n i want to join bpo nif they ask me y u want 2 join bpo .sendme ur answer

2712

For which process u are coming... I'm bpo like convergys

1996

I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?

10940

What are your Strengths & What are your Weaknesses ?

2046

Create an email to the customer for the damaged mobile phone... what is the answer req. in this mail

2383

What do you know about bpo? : bpo

1291

What would be the probable interview questionnaires for Hutchison 3 Global Services | Pune, for the international inbound customer service voice?

3544

Speak on your unforgettable or memorable day for two minutes?

2926

Tell something about today's climate?

5733

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