Answer / mini

We can handle angry customers. Firstly, Let the customer
speak. Listen to him completely without disturbing him. Try
to understand and think from his point of view. And then
take a chance to talk and start with a sweet and polite
manner.we need to apologize for the mistake happened. Then
explain the process how it was happened and apologize
again. Then make him try to understand the process how it
can be solved. And ask him for 24 – 48 hours of time. Then
follow up with the case internally. If it is taking more
time, call the customer and ask him for somemore time. He
will have in his mind that the executive is woking on it…
So even if he is angry, he will be convinced.

Answer / vivek

for that we have to listen him without interruption so that
he can pent-up heat.when he get little bit calm,make him
feel that u r too sorry for that problem,as u know his
problem go promptly for the solution.tell him clearly and
confidently about the solution.if it is difficult than u
make him feel that ur doing best and tell him that to be
patience to get a best solution.after the solution is made
u greet some heart touching word so that lastly u made him
feel that this center are for them n cares a lot

Answer / deepak kumar

firstly listen carefully to customer and then solve his/her
problem and solution should have very simply. And then I
will sell my product/service in a polite manner.

Answer / sulabh

we have to chat with them so politely and understand their
problems then we have to say ok in every sentence.

Answer / lalit

i want to say that the best possible way to deal with
customer is to understand thier problem but dont say ok to
them tell them the solution to solve their problem
thier is a limit to say ok so say ok in a limit because it
irritates the customer

Answer / jyoti vishwakarma

at first we have to listen their prolem carefully without
interupt him and thenafter we have to found the reason for
why customer is angrey from us.this is the right manner for
handle a irit customer

Answer / anu

First we have to let him to speak and listen to him
completely. we have to understand him in his point of view.
then start speaking polietly and then give a solution for
the problem.

Answer / sasikumar

we should handle those customer by saying sorry at first for
disturbing you , but we can talk in very polite manner and
we can make them a long conversation with existing problem
and we can sell our product

Answer / skeptictheist

First of all,
Listen to the customer's problem it doesn't matter if the customer's coursing you. Just try to focus in the problem.
Identify the problem and make a resolution.
Don't forget to apologize for the inconvenience.
Teach the customer on how to resolve this issue.
Reiterate the steps and useful advice so that the customer may not able to forget the things you said when this might happen to anyone.
Ask for another service or product that the customer might find it interesting in that way the customer has the right to cancel and renew the service. But this is only for alternative solutions.
If the problem is seems to be getting worse the serrvice needs some further assistance, transfer the call to the technical team and let them assist the customer.
Offer the customer if they want to try other services that they might again be interested in.
Establish a good rapport by saying how's your day with us?, how are you satisfied with our services?, is there anything else that we can assist you?,
Tellbthe customer how is she happy with the problem for having it solved.
Then say thank you and let them know if they have other concerns that we can help you out that we can improve our services. Thank you for calling!

Answer / pop&

we have to uses some durty langugae & if it is possible
slep him or her , tell him or her "dimag ki dhai nai karne
ka kya chal ab kalti maar"

Please tell me how many rounds will be there for apollo health streat IT? It is mentioned that they will ask about sql so tell me what type of questions they will ask?

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How many devices can work on a single IDE channel? a.1 b.2 c.3 d.4 ISDN uses --- technology a. only digital b. digital and analog c. only analog d. neither digital nor analog If a computer’s BIOS allow, you can boot from a CD-ROM a. true b. false CD-ROMs typically hold --- of data a.500MB b.650MB c.1000MB d.350MB Firmware refers to what component? a. hard drives b. floppy drives c. BIOS d. RAM Your CD-ROM audio cable connects to the: a. speaker b. sound card c. hard drive d. BIOS Conventional memory is the first ---k? a. 1024 b. 1048 c. 640 d. 512 What is the easiest way to make a bootable floppy disk? a. buy one b. using the sys c:a:/bootup command c. start/settings/control panel/system/make start up disk scan disk checks and fixes --- a. tape drives b. hard drives c. CD ROM drives d. DVD ROM drives A user complains that when opening email attachments, the attachments disappear or cause an application error. What could cause this problem? a. a possible virus b. an incorrect setting in config.sys c. autoexec.bat loading improperly d. an incorrectly installed e-mail program What is the purpose of a driver? a. tells the OS how to interact with the device b. improves the performance of installed devices by optimizing access patterns c. provides more useful memory by moving device control data to extended memory d. modifies application programs to work correctly with devices attached to a system your modern will not detect a dial tone. What is the most two likely cause? a. phone line may be defective b. modem is set for tone dial c. the ISP is down d. the modem is set to disable call waiting PLZ GIVE THE ANSWERS FOR THIS QUESTIONS :)

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Indian prime minister

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BRIGADE Interview Questions and Answers

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tel me sumdin abt kolkata?

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