Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

how do you spend your weekend? or how did u send your weekend?

Aegis, Genpact, HCL,

6 22426

most funniest moment of life, most embarrasing moment of life, how to sell a wrist watch?

Broadridge, Genpact, Satyam,

8 78845

HI MY NAME IS DHRUVA CHANDRA I HAVE FAILED INTERMITTENT THIS YEAR CAN I JOIN A CALL CENTER & even iam not 18 i am just 17

TATA,

1 5592

When a customer starts abusing u how will u deal with him? n what do u do?

DELL, Reliance, Somany Ceramics, TATA,

10 20385

what do u know about the company TATASKY?

TATA, Tata Sky, WNS,

10 25914

what do you mean by customer satisfaction?

11 31664

What do you know about female education?

IBM,

3 8077

im an engineering graduate (BE me) i have experience of 1.5 yrs in non technical BPO, i can justify abt my reasons for takin up call centers but they are asking me why have u chosen non technical being from technical side, i cant find any suitable answer to that question (basically im weak in technical concepts) so kindly tell me wat to say in this regard

2 6750

All question of call centre which will ask in interview, please send me on my email id as soon as possible. thank you

HCL,

1 5608

how would you relate your key competencies for the position you are applying for?

Convergys,

3045

describe briefly your standards for success?

Jobstreet,

6881

tell me when about a time when your common sense paid off for you?

Jobstreet,

3015

how do you feel about those who bend the rules or take a casual attitude about procedure?

Jobstreet,

1 4678

how to send the email to boss

1 11076

What is the biggest challenge facing the BPO industry today?

HDFC, IBM,

2 13334

Un-Answered Questions { Call Centre }

actually what is the working of a call center? what is the method of process and how do they get source?

2448

How will you manage agents who are more tenured in the organisation and are elder to you ?

2251

which one do u prefer idly vs pizza why ?

3326

what is the anual report of hcl bpo

2390

what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?

10223

What makes you stay here for longer years?

2163

What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)

2434

why do you want to take up a job after a long break of so many years?

2646

Tell me something about any ur tour?How u enjoy in that tour tell briefly?

2936

Do you know the online tools for excellent customer service?

1239

why animal cells are not totipotent like plant cell?

4146

Give me a instance when a customer appreciate your service.

2735

Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.

2007

What is your edge among others who are applying here?

2312

talk about Bangalore transportation

3235

For More Un-Answered { Call Centre } Questions Click Here