What is the biggest challenge facing the BPO industry
today?
Answers were Sorted based on User's Feedback
Answer / nokiaamu
Call centre workers are suffering from a new industrial
disease: repetitive voice injury, also dubbed as call
centre-itis. Long hours and little opportunity for even a
drink of water are behind the 'disease'.
| Is This Answer Correct ? | 11 Yes | 3 No |
Answer / keerthi
BPOs do not present attractive career prospects. They are
not challenging enough for the employees after a period.
Most of them are stuck for good in their present placement
once they start working in call centers.
| Is This Answer Correct ? | 2 Yes | 1 No |
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Do you know the online tools for excellent customer service?
what differences betweeen tier1 and teir2 companies
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Why do you choose to work in a call centre?
18 Answers Accenture, ARA, ARA Call Centre, Genpact, TCS, Wipro,
What are your KPI’S / KRA's ?
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minimum how many years of experience your company wants
sell this pen to me
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Call Centre AllOther (2477)