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What is the biggest challenge facing the BPO industry
today?
- 2 Answers
- 13337 Views
- HDFC, IBM, I also Faced
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Answers were Sorted based on User's Feedback
Answer / nokiaamu
Call centre workers are suffering from a new industrial
disease: repetitive voice injury, also dubbed as call
centre-itis. Long hours and little opportunity for even a
drink of water are behind the 'disease'.
| Is This Answer Correct ? | 11 Yes | 3 No |
Answer / keerthi
BPOs do not present attractive career prospects. They are
not challenging enough for the employees after a period.
Most of them are stuck for good in their present placement
once they start working in call centers.
| Is This Answer Correct ? | 2 Yes | 1 No |
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Call Centre AllOther (2477)
