what do you mean by customer satisfaction?

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what do you mean by customer satisfaction?..

Answer / kusum lohani

customer satisfaction means taking complete care of
customer by giving him complete knowledge about the product
and tell all the feature of that particualar product

Is This Answer Correct ?    46 Yes 4 No

what do you mean by customer satisfaction?..

Answer / guest

customer satisfaction

Is This Answer Correct ?    13 Yes 6 No

what do you mean by customer satisfaction?..

Answer / david4u_kumar

those questions will answer carefully

Is This Answer Correct ?    11 Yes 6 No

what do you mean by customer satisfaction?..

Answer / harie

We have to get into the customers shoes to really understand
wat the customer is looking for or the problem he is facing.
Customer satisfaction is a praise to customer as well as the
agent.

Is This Answer Correct ?    12 Yes 8 No

what do you mean by customer satisfaction?..

Answer / krystel

customer satisfaction is the end result of your interaction
with the customer. by giving the best customer service and
making sure that the customer was given the best resolution
at the end of the call, then we can say that the customer
is satisfied even if it's not verbally said.

Is This Answer Correct ?    5 Yes 1 No

what do you mean by customer satisfaction?..

Answer / mohammed shaibaz

Customer is the king.
If king is satisfied you will be rewarded.
Each and every query asked by the customer must be clarified and answered with a great attitude.If customer is happy business will expand

Is This Answer Correct ?    4 Yes 0 No

what do you mean by customer satisfaction?..

Answer / disciple of lapidary

Customer satisfaction is defined as the extent to which customers are happy with the products and services provided by a business. An industry which is based on any goods or service, there customer has a fair idea of what they should be receiving for their money. Usually through marketing the advertised promises of the provider, this idea is formed. If customers buy goods and services and that make them feel special, then they are most likely to appreciate the goods and services. Customer satisfaction occurs when customers fell that products of service they buy are specially made for them or people like them. Using survey techniques and questionnaires levels of customer satisfaction can be measured.

Full assignment link-
http://assignmenthub.blogspot.com/2014/03/assignment-on-quality-management.html

Is This Answer Correct ?    3 Yes 0 No

what do you mean by customer satisfaction?..

Answer / ali khan (pakistan)

According to me, we get paid by customers. We exist, if customer exist. So in order to repay their faith on us, we shall provide them every possible favour we can to solve their problems or provide them what they're asking for.

To satisfy a customer, you must need to know the complete knowledge about your company's core work, company's services and the products you are dealing with.

A very important part, behaviour towards customer. As polite and calm as possible like I often talk to my girlfriend, *smiles*

Attitude can bring me to either highest level and apparently to the lowest.

Is This Answer Correct ?    1 Yes 0 No

what do you mean by customer satisfaction?..

Answer / arijeet bhattacharjee

according to me customers are thoes who pays(salary)
us.satisfaction is the key to hold the custome for future
business.complete knowledge must be given ,each an every
query must be clarified by the seller.If a customer
remember you for future businee then we can say that
customer is satisfied.over all in this we have to follow
win-win system.

Is This Answer Correct ?    2 Yes 2 No

what do you mean by customer satisfaction?..

Answer / ibrahim ibrahim

customer is satisfied w/ your service,product,the way
dealing w/ them,care,attentions and importance, all to the
best. i.i.

Is This Answer Correct ?    1 Yes 1 No

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