Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

What do you mean by BPO?

Call Centre, Infosys, Slash Support,

13 53642

Life in Delhi

Tech Mahindra,

4 11061

What is your favorite color? (HR asks to check thought flow & spontaneity)

HP, Stream,

7 20148

I was asked what do I prefer, inbound or outbound? What is better, to choose between the two or to say, any of which? Why?

Serco,

4 12088

What are the require qualification to join a call centre?

Sutherland,

4 19820

what is the difference between technical support and customer care in call center

Genpact, IBM,

5 34586

what do you mean by mean by call centre and the what is the differene between call centr and bpo

Sparsh,

4 13649

what is advantages and disadvantages of call centre

AOL, HyperQuality, Sietel, Sitel,

3 14649

Complete the story ? "Last night i was passing through a graveyard ..... or "Last night i was passing through a street .... complete the story.......

Convergys,

7 15143

Speak on DARK , SUCCESS , SKY

BPO,

10 20022

tell me the most memorable day of ur life and why is it so?

Accenture, Amazon, Arvato, Campus Interview, Capita, College School Exams Tests, Convergys, EXL, Genpact, Google, IBM, iEnergizer, Sitel, swiggy, TCS, Vcustomer, Wipro,

49 749082

Tell me something about ur school days?

Genpact, Home Credit, Intelenet, Quatrro, Sutherland, Vcustomer, Wipro,

33 342487

Define this room?

Concentrix, Convergys, HP, Jabong,

7 52622

Who is your role model ?

Genpact, HCL, IBM, ICICI, Nipuna,

16 77810

Tell me about ur school days?

HCL, Vcustomer,

10 65251

Un-Answered Questions { Call Centre }

u having experience of more than 2 yeras in marketing so why u want to join bpo?

2450

HANDLING OF ALL FRONT OFFICE QUERIES PERTAINING TO CONSUMER ACCOUNTS AND INTERACTION

2467

Discuss the most stressful situation you came across in your previous job.

4097

when should I apply again for the interview in GENPACT, UHG, EXL AND METLIFE BPO?

3464

how to give your interoduction ,what are the necessayr thing which about we talk .

2988

What factors do you need to take care of while creating a customer newsletter?

1248

what are you planning on your next b'day/what have you planned on your next b'day ..??

1736

Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.

1914

Name the factors you need to take into consideration before conducting a survey for customer service satisfaction

1347

if customer's credit has misused Rs.30000. Write a email to customer.

2835

Will you be happy to work in night shifts or over the weekends?

2435

which type questions ask me in call centerin tatasky?

4233

if a costumer is used to buy Rs 15/kg he comes to you in your shop and you are selling 30/kg then how you will satisfy the costumer as well as management?

2286

HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance

2244

What are the skills needed for a BPO back-office job?

2789

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