Answer / keerti,allahabad

bpo has broad concept in respect of call centre. there are
two types of bpo mainey-
1-back office
2-front office
back office bpo's works r mainely related with-
payroll,administration,human resource type works and frot
office bpo's r mainely related with call centres n costmer
services. so the call centre is a type of front office bpo's

Answer / jaya arora

A call centre performs that part of a client's business
which involves handling telephone calls.

Answer / abhilash

call centre means In-bond,Out-bond, quries of customers n
solving the problems of the customers.

Answer / rajesh mishra

call centre is the place where associate has received the
calls and the solve the queries of the customer. bpo is the
part of the call center.

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