what do you mean by mean by call centre and the what is the
differene between call centr and bpo
Answers were Sorted based on User's Feedback
bpo has broad concept in respect of call centre. there are
two types of bpo mainey-
1-back office
2-front office
back office bpo's works r mainely related with-
payroll,administration,human resource type works and frot
office bpo's r mainely related with call centres n costmer
services. so the call centre is a type of front office bpo's
Is This Answer Correct ? | 22 Yes | 3 No |
Answer / jaya arora
A call centre performs that part of a client's business
which involves handling telephone calls.
Is This Answer Correct ? | 9 Yes | 2 No |
Answer / abhilash
call centre means In-bond,Out-bond, quries of customers n
solving the problems of the customers.
Is This Answer Correct ? | 1 Yes | 0 No |
Answer / rajesh mishra
call centre is the place where associate has received the
calls and the solve the queries of the customer. bpo is the
part of the call center.
Is This Answer Correct ? | 2 Yes | 3 No |
Why companies outsource? : bpo
He abandoned his family (a)pleased (b)encouraged (c)saved (d) supported
Why do you want bpo
22 Answers BPO, CSC, Wipro,
If a 12 shell cupboard requires 18 ft of wall space then how much wall space would a 30 cup shelf require?
Do you like multi-tasking or you prefer to tackle one problem at a time?
what is meaning of BPO?
3 Answers Brigade, Genpact, Wipro,
how do you sell a cell phone?
i have finished my b.sc chemistry in 2004 itself and after that i look after my father business now i like to work in company if interviewer ask my gap how can i answer??????
What is the biggest challenge facing the BPO industry today?
i have experience in international call centres for 1 year and i am looking out for a job in an international call centre in siliguri before the 15-09-2011 can any1 help .....do contact me on my cell no...7890628134.....thankzzz
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
why u want to join voice process
13 Answers BPO, DigiCall, HCL, IBM, Infosys, Wipro, WNS,