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what do you mean by mean by call centre and the what is the
differene between call centr and bpo
- 4 Answers
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bpo has broad concept in respect of call centre. there are
two types of bpo mainey-
1-back office
2-front office
back office bpo's works r mainely related with-
payroll,administration,human resource type works and frot
office bpo's r mainely related with call centres n costmer
services. so the call centre is a type of front office bpo's
| Is This Answer Correct ? | 22 Yes | 3 No |
Answer / jaya arora
A call centre performs that part of a client's business
which involves handling telephone calls.
| Is This Answer Correct ? | 9 Yes | 2 No |
Answer / abhilash
call centre means In-bond,Out-bond, quries of customers n
solving the problems of the customers.
| Is This Answer Correct ? | 1 Yes | 0 No |
Answer / rajesh mishra
call centre is the place where associate has received the
calls and the solve the queries of the customer. bpo is the
part of the call center.
| Is This Answer Correct ? | 2 Yes | 3 No |
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