Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

hi my name is deepak i have failed in intermediate for 3 times as well as degree also 5 times so i wud like to know whether am i eligible to do call center job plz tell me

HSBC, Wipro,

11 19737

What are better prospects? or What do you mean by better prospects?

Airtel, JPMorgan Chase, OCCL, Oriental Carbon and Chemicals, Tech Mahindra,

2 92641

i have finished my b.sc chemistry in 2004 itself and after that i look after my father business now i like to work in company if interviewer ask my gap how can i answer??????

e Serve, Wipro,

6 11792

please narrate your daily routine.

DELL, Hardware, HCL, IGT, WNS,

22 124664

you do not haveenough or the right kind of experience? why have you had so many jobs in such a short period of time? why do you want to work here? why should we hire you ?what can you do for us that some one else cannot? what do you do when people disagree with your ideas? what would you consider an ideal work envoirnment?

Chandan, IBM,

2872

why i need to hire u?

Nipuna, Wipro,

3 13490

which is important experience or pay ?

Andromeda, Zenta,

10 16352

Why Do U Want To Leave Your Last Job

247Customer,

8 13526

what is the diff. b/w system restore and roll back w.r.t windows XP

Brigade,

2 9406

Un-Answered Questions { Call Centre }

What makes you stay here for longer years?

2059

How would you handle an irate Client OR How do you manage conflicts ?

894

WHAT IS THE ROLEOF AN ADMIN. MANAGER ? AND WHAT IS THE BASIC JOB discriptions ?

2374

What you will do if u will become a millionaire?

2370

1.6. Tell me something about your happiest day of your life.

3556

what are you planning on your next b'day/what have you planned on your next b'day ..??

1737

HI! I am fresher to call centre and would like to work in this field. Can anyone explain me how to get started as a fresher with no knowledge of interview,group discussion, jam sesion etc.

2453

Please outline and describe your current targets and KPIs How do you ensure you achieve these?

2276

Why do you want to become a quality evaulator and what do you know about the job profile of a quality evaulator in BPO?

2556

give me some examples of where you have had a non satisfied customer and how did you handle it

2313

Give me an example of a job where you had to work as a team

2526

How would you handle negative feedback from angry clients?

1177

provide example where initiated and followed up on a project until its completion ?

2230

Create an email to the customer for the damaged mobile phone... what is the answer req. in this mail

2343

How can you build customer loyalty?

1200

For More Un-Answered { Call Centre } Questions Click Here