Answer / ubaid_hunk

bussiness processing outsourcing.............
basically its the missing link between customer and company
ie to satisfy the customer on his querries and product
knowledge...........

Answer / heartbeat19786

BPO is Business Process Outsourcing. Client Outsource the
work to us to implement technology solutions so we can
facilitate the process which plays role of magnet to pull
the business to them. In a way we facilitate their Business
Process by giving technical or software solutions tailor
made for the process. It’s not at all a sales Process. As I
said they provide technical or functional services to
client to implement their Process flow....like automation,
enhancements etc. So we help them to run their business. We
don't provide processes. That they define. We give
solutions to implement such process. If we are into
consultancy then we provide both. We study their business
and suggest a process flow and we give them implementation
of such processes. Normal Bop Doesn’t defines process
generally. Call centre is voice based BPOs. They are mostly
into Support or customer enquiries, complaints Section.
They help in back office work. They don't provide any
implementation of the system. Their job is to gather the
data and statistics and pass it to concerned departments so
that they can take actions upon it

Answer / guest

BPO-Business Process Outsourcing

Answer / smita patra

BPO stands for Business Process Outsourcing. Major
corporations in the US and Europe are outsourcing their back
office operations to India to save costs. e.g. employee
payroll, data entry, voice calling for back end activities
etc. Although these jobs usually are not directly
IT-related, their data-based orientation often means that
they require IT departmental support to be successfully
outsourced.

Answer / hidayath

bpo is nothing but business process outsoursing.

it has 3 parts
inbound outbound and data processing

inbound we will receive a call from customers and we will
try to solve a problems.

outbound we will make a call to a customer and we will try
to sell a product like banking insurance and etc.

Answer / prasad

BPO is Business Process Outsourcing. Client Outsource the
work to us to implement technology solutions so we can
facilitate the process which plays role of magnet to pull
the business to them. In a way we facilitate their Business
Process by giving technical or software solutions tailor
made for the process. It’s not at all a sales Process. As I
said they provide technical or functional services to
client to implement their Process flow....like automation,
enhancements etc. So we help them to run their business. We
don't provide processes. That they define. We give
solutions to implement such process. If we are into
consultancy then we provide both. We study their business
and suggest a process flow and we give them implementation
of such processes. Normal Bop Doesn’t defines process
generally. Call centre is voice based BPOs. They are mostly
into Support or customer enquiries, complaints Section.
They help in back office work. They don't provide any
implementation of the system. Their job is to gather the
data and statistics and pass it to concerned departments so
that they can take actions upon it.this all about BPO'S...
THANK YOU.........

Answer / 29051987

Hi All,

The BPO is nothing but the business process outsourcing.

The major use of bpo is to provide a link between the
client and the customer. More specifically means, the bpo
is an broker who acts as a bridge to satisfy their needs.

Answer / moorthy

# 1 BPO is Business Process Outsourcing. Client Outsource the
work to us to implement technology solutions so we can
facilitate the process which plays role of magnet to pull
the business to them. In a way we facilitate their Business
Process by giving technical or software solutions tailor
made for the process. It’s not at all a sales Process. As I
said they provide technical or functional services to
client to implement their Process flow....like automation,
enhancements etc. So we help them to run their business. We
don't provide processes. That they define. We give
solutions to implement such process

Answer / tilak rawat

BPO is stand for business Process Outsource.BPO is the missing between customer and company, it give satisfy to the customer on his queries and product knowledge. so we can facilitate the process which play a role of magnet to pull the business to them

Answer / manoj kumar ram

It is an intermediate between the company.It is a centre
where we can make snd attend calls.It has two process-
INBOUND&OUTBOUND. Inbound attending incoming calls where
outbound is making outbound calls for Telemarketing.

You have an experience in a voice process and ahy you to jump for a nonvoice process ?

3 Answers   HCL,

why should we hire u?

25 Answers   Cipla, SPIC, TCS, Tech Mahindra,

where would you see yourself after 5yrs in the company

6 Answers   Genpact,

being a b.tech student why do you want to go for a call centre job

2 Answers   Amazon, Genpact, Serco, TATA, Wipro,

Tell me about your most memorable and worst moment

1 Answers   Convergys, Jindal, Satyam,

Why you chose BPO Industry?

7 Answers   Quest, TCS,

I completed my graduation on computers(2005 pass out).But now i want to work with call center and BPO.What I need to explain if they will raise a question on me,what r u done these days.

3 Answers  

What is iso:9000 in outsourcing? : bpo

0 Answers  

Hi guys im sukanya i completed my Bsc computers searchng fr a job. Plz help me

0 Answers  

what do u mean by quality assurance and quality control?

1 Answers   Eicher, SunGard,

abdul, you have technical background but why do you want to come in BPO & for non- technical process?

0 Answers   Mphasis, Telnet,

what do you prefer to be paper or pen and y?

1 Answers