Interested to Buy Any Domain ? << Click Here >> for more details...
what are the qualities required to become area manager in
call center and what is his job in call center plz tell
- 2 Answers
- 10206 Views
- DELL, Universal Medicare, I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / andy
Responsible for managing a call center area or business
segment. Manages specific project assignments and tasks as
related to business segment. Manages exempt staff and/or
Supervisor/Team Managers. Responsible for creation of
solutions to business requirements. Responsible for
evaluating day-to-day operations and resolving customer
issues/concerns. Escalates improvement suggestions for
customer retention, headcount and training. Manages
customer service directives relating to policies and
procedures and capital budget strategies. This job may plan
develop and implement specific short/long term projects in
the areas of customer operations. Develops plans for the
training, support and maintenance of the project. Analyzes
data to identify customer needs. Develops plans target at
improved effectiveness and efficiency. Provides guidance
and assistance to department staffs, field forces, and
vendors during the planning process. Maintains an
operational knowledge associated with the area of
responsibility.
| Is This Answer Correct ? | 4 Yes | 1 No |
Answer / abhishek
responsibility is the mai aspect of any jobs.Call center
job is not a separate.if u have good communication skill as
well as very attractive personality then u can hold the
post of area manager.instant dicission making capability is
too much nacessory for this post.Above all if you have a
marketing experence of any company then it will be very
much easy to grasp this valuable as well as highly
honourable post.
| Is This Answer Correct ? | 3 Yes | 4 No |
Dear all pls send fic aptitude questions and answer
1 Answers Tata Business Support Services TBSS,
if you are walking on a streat and a beautifull girl is also walking on the other side of the road .............now complete the whole story .........????
why should i hire you?
10 Answers C3I, EZS, IBM, Motif,
why are you join ienerjier
i have experience in international call centres for 1 year and i am looking out for a job in an international call centre in siliguri before the 15-09-2011 can any1 help .....do contact me on my cell no...7890628134.....thankzzz
Why do u want to work at a place, where there is no growth and future for u?
what dind of things wrong with you
what is your aim in life?
42 Answers Air Force, EXL, Fidelity, Frankfinn, Hitech, Honeywell, TCS, Wipro, Zomato,
SPEAK ON THE STATUS OF WOMEN IN INDIA COMPARE TO WESTERN COUNTRIES?
How do you descibe the ocean is blue if your customer are blind?
tell me about yourself what content should be told
8 Answers Convergys, Genpact, Harbinger, Infonxx, Infosys, Infovision, Patra Corporation, Persistent, Sigma IT,
what r u left ur curently job?
4 Answers Infosys, iSmart, TCS,
-
Call Centre AllOther (2477)
