Interested to Buy Any Domain ? << Click Here >> for more details...
what are the qualities required to become area manager in
call center and what is his job in call center plz tell
- 2 Answers
- 10103 Views
- DELL, Universal Medicare, I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / andy
Responsible for managing a call center area or business
segment. Manages specific project assignments and tasks as
related to business segment. Manages exempt staff and/or
Supervisor/Team Managers. Responsible for creation of
solutions to business requirements. Responsible for
evaluating day-to-day operations and resolving customer
issues/concerns. Escalates improvement suggestions for
customer retention, headcount and training. Manages
customer service directives relating to policies and
procedures and capital budget strategies. This job may plan
develop and implement specific short/long term projects in
the areas of customer operations. Develops plans for the
training, support and maintenance of the project. Analyzes
data to identify customer needs. Develops plans target at
improved effectiveness and efficiency. Provides guidance
and assistance to department staffs, field forces, and
vendors during the planning process. Maintains an
operational knowledge associated with the area of
responsibility.
| Is This Answer Correct ? | 4 Yes | 1 No |
Answer / abhishek
responsibility is the mai aspect of any jobs.Call center
job is not a separate.if u have good communication skill as
well as very attractive personality then u can hold the
post of area manager.instant dicission making capability is
too much nacessory for this post.Above all if you have a
marketing experence of any company then it will be very
much easy to grasp this valuable as well as highly
honourable post.
| Is This Answer Correct ? | 3 Yes | 4 No |
What is iso:9000 in outsourcing? : bpo
TEll me about which movie have u seen last
2 Answers Convergys, IBM, Infosys, Wipro,
What are your KPI’S / KRA's ?
How does quality affect the business?
Why do you choose Domestic Call Center rather than International call Center?
what kind of questions will be ask in a interview working for samsungs call center \
what is bpo and call centre?
3 Answers Aegis, CSS, CSS Corp,
I am an accountancy graduate. my parents want me to apply for call center jobs because i have not receive yet my Transcript Of Record and my college diploma. What is the best response i would say to the interviewers if they will ask me why i apply for call center jobs when my course is accountancy?
tell me some thing about ur college
What would be the probable interview questionnaires for Hutchison 3 Global Services | Pune, for the international inbound customer service voice?
Who is your hero & why ?
Tell me about your favourite song or singer?
-
Call Centre AllOther (2477)
