Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

I heard that there will be total 7rounds would be there in Dell call center,can anybody tell Me what would be the first 3rounds?

DELL,

3 9126

In most of the call centers will they give topic or will they ask to choose any topic?

Genpact,

3 10564

In call centers in general what topics they ask?

DGM, FirstSource, Htmt, Infosys, Orion, Semantic Space, TCS,

6 31467

Hi all am a btech guy,I have 6years gap,in the beginning I worked as a lecturer and thereafter I worked in abroad in a construction company.since I came back to India I had setup my own business,but that did not clicked.now am trying for a call center. So in the interview,if they ask me why am I joining in a call center what should I answer? Because a person who has 6years gap and worked in abroad never joins in a callcneter,so please give the right answer,what it should be?

5 11825

Tell me about urself?

Airtel, Infosys, Persistent, TCS,

36 63189

What will u do if you were not selected?

Convergys, IntelNet, Sutherland,

12 46570

IN L1 Support When a Client Faced A problem and problem is not resolved then how do you passfy the Cleint

Yordlee,

2 11378

What is A Call Centre For You?

Vodafone,

14 24122

Plz give me the details about how to introduce ourself like the conventional question that is mostly asked at MNCs...."Tell me about u r self"???

247Customer, ACI India, College School Exams Tests, Finance, Frontline, Genpact, HSBC, Htmt, IBM, ICICI, Infosys, iTronics, Karur Vysya Bank KVB, NIIT, Nirog Pharma, Reckitt Benckiser, Reliance Power, Satyam, Softeon, TCS, Wipro,

41 79953

Correct defination for Customer Care???

HSBC,

18 32437

What is the more disappointment aspect that u came across at u r current job....???

HSBC,

2 7851

What made u to come to HSBC when there are several other org. in market like GE, DELL, etc...???

HSBC,

2 10726

What if u don't perform well if u happen to get absorb in HSBC???

HSBC,

2 7259

Tell me a situation in u r life where u played the role of leader in u r job (life) ???

HSBC, IBM,

4 11974

Why r u looking for a field change????

HSBC,

9 43140

Un-Answered Questions { Call Centre }

How do make one system dedicated to one user. How do to restrict the user login to the system.

2464

Your expected salary?

2392

Do you get along well with co-workers?

3058

What steps will you take to deal with an unsatisfied customer?

1222

) Daily Routine? b) Story Making? c) School or College Farewell? d) Daily routine of Mother?

2663

What is the difference between Third-party BPO and Primary BPO (Please understand the question and post answer to my site sweetlittleheart25@yahoo.com)

2877

How to deal with abusive/slang using customer?

1439

if u r gettin more pay from another company, wht will u do....? 1.u will leave us an join tht company an y

2274

How the analysis of departed customer help your organization?

1278

Which one do you think –web or voice- suits your qualifications better? : bpo

1832

wats d selection procedure for WIPRO BPO, gurgaon or delhi . 4 Customer care executives ,, do they hire undergraduates as well ? how many rounds they held & everything abt. it ? Plzz HELP asap, thanks.

5888

what is good intro,job profle,why you change your perious job,

2625

How do you get here? (About Route)

2182

i want m commerce and e commerce topic

1696

Why do you want to become a Quality Analysist and what will be your profile in this position?

3648

For More Un-Answered { Call Centre } Questions Click Here