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Call Centre Interview Questions
Questions Answers Views Company eMail

I heard that there will be total 7rounds would be there in Dell call center,can anybody tell Me what would be the first 3rounds?

DELL,

3 9010

In most of the call centers will they give topic or will they ask to choose any topic?

Genpact,

3 10426

In call centers in general what topics they ask?

DGM, FirstSource, Htmt, Infosys, Orion, Semantic Space, TCS,

6 31272

Hi all am a btech guy,I have 6years gap,in the beginning I worked as a lecturer and thereafter I worked in abroad in a construction company.since I came back to India I had setup my own business,but that did not clicked.now am trying for a call center. So in the interview,if they ask me why am I joining in a call center what should I answer? Because a person who has 6years gap and worked in abroad never joins in a callcneter,so please give the right answer,what it should be?

5 11647

Tell me about urself?

Airtel, Infosys, Persistent, TCS,

36 62183

What will u do if you were not selected?

Convergys, IntelNet, Sutherland,

12 46170

IN L1 Support When a Client Faced A problem and problem is not resolved then how do you passfy the Cleint

Yordlee,

2 11231

What is A Call Centre For You?

Vodafone,

14 23728

Plz give me the details about how to introduce ourself like the conventional question that is mostly asked at MNCs...."Tell me about u r self"???

247Customer, ACI India, College School Exams Tests, Finance, Frontline, Genpact, HSBC, Htmt, IBM, ICICI, Infosys, iTronics, Karur Vysya Bank KVB, NIIT, Nirog Pharma, Reckitt Benckiser, Reliance Power, Satyam, Softeon, TCS, Wipro,

41 78658

Correct defination for Customer Care???

HSBC,

18 31954

What is the more disappointment aspect that u came across at u r current job....???

HSBC,

2 7749

What made u to come to HSBC when there are several other org. in market like GE, DELL, etc...???

HSBC,

2 10628

What if u don't perform well if u happen to get absorb in HSBC???

HSBC,

2 7105

Tell me a situation in u r life where u played the role of leader in u r job (life) ???

HSBC, IBM,

4 11847

Why r u looking for a field change????

HSBC,

9 42883


Un-Answered Questions { Call Centre }

sorry ******* u have been rejected as vacancy is full? then u ask for ur resume dan he/she says dat i keep it wid me if deris some vacancy i will let u know ?

2560


what is the address of allahabad bank durg ?

2253


What would be the probable interview questionnaires for Hutchison 3 Global Services | Pune, for the international inbound customer service voice?

3544


Hello everyone, please help me with the best answer.Actually I have 1 year gap now and during interview I was asked "why do you not want to join your previous organizatio now? Or why did you not try for the job in your previous organizaton?

2562


An i m attending dell company interview bt i m rejected in tat last manager round.....they will asked our company h.r u come tis interview after 3 months my 3 months period is over so i should attend for this company interview again...how will get my job pls help me....

4635


How to deal with abusive/slang using customer?

1383


what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?

10174


How do you handle constructive criticism?

2024


Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. So any candidate who is interested workin with international & domestic call centre. Our biggest strength is our team work. We placed large number of candidates in international call centre. So, interested candidates pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).

2413


HOW MUCH YOU WHERE GETTING THERE|?

2413


What Should be the role of GOVT in making a city into a metro city ?

2353


Tell me something about your on-the-job training?

2021


Why we promoted you as senior Team leader

2171


How would you relate your key competencies to this position?

13908


Do you get along well with co-workers?

3015