Answer / azalea

You need to listen first and let the customer release
his/her anger. Then if you get the chance to speak
apologize to the cust if necessary or just tell the cust
you feel sorry for her/him. Assure the cust youre here to
help and will do your best. Then try to solve the problem

Answer / manjunath

TRY TO UNDERSTAND THE PROBLEM AND GO THROUGH TO STEP BY STEP
SOLUTION SO ITS MAKE EASY TO THEM ALSO.
EVEN IF THEY ARE FASING SAME PROBLEM ON SOME OTHER TIME
THEY ONLY CORRECT IT.

afte done your graduation. how long time you spent. what did you do in this time?

4 Answers   EXL,

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If u become a team leader then which 2 persons in this group u will choose in ur team ? why ? (this is a screening conducted in college, in each group they taken 8 students at a time for interview then asked this question to each)

3 Answers   HCL,

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how do you relate with your father

0 Answers   HCL,

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in bpo's if they ask about "tel me about yourself" what i need to answer to this question! please help me out with the detailed answer!

7 Answers   HP,

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hi....... i am a physiotherapist n i want to join bpo nif they ask me y u want 2 join bpo .sendme ur answer

0 Answers   BPO,

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tell me about your college life?

0 Answers   Genpact, Reliance,

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WHY COMPANY SHOULD SELECT YOU FOR THIS DESIGNATION ?

10 Answers   EXL, Jenburkt Pharmaceuticals, Otis, WNS,

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In US based BPO companies,did we want to work only for night huh? or alternative weeks for day and night?

1 Answers  

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Tell about Indian Culture for at least 5 Min.

3 Answers   Aditya Birla, Aegis, HGS, Jindal, Satna, SEECO, Smart Choice,

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Tailored Communication Style Describe an occasion when you have tailored your communication style to deal with a particular situation within your teamWhy was it necessary? What was the other persons role? What did you need to take

0 Answers  

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How many devices can work on a single IDE channel? a.1 b.2 c.3 d.4 ISDN uses --- technology a. only digital b. digital and analog c. only analog d. neither digital nor analog If a computer’s BIOS allow, you can boot from a CD-ROM a. true b. false CD-ROMs typically hold --- of data a.500MB b.650MB c.1000MB d.350MB Firmware refers to what component? a. hard drives b. floppy drives c. BIOS d. RAM Your CD-ROM audio cable connects to the: a. speaker b. sound card c. hard drive d. BIOS Conventional memory is the first ---k? a. 1024 b. 1048 c. 640 d. 512 What is the easiest way to make a bootable floppy disk? a. buy one b. using the sys c:a:/bootup command c. start/settings/control panel/system/make start up disk scan disk checks and fixes --- a. tape drives b. hard drives c. CD ROM drives d. DVD ROM drives A user complains that when opening email attachments, the attachments disappear or cause an application error. What could cause this problem? a. a possible virus b. an incorrect setting in config.sys c. autoexec.bat loading improperly d. an incorrectly installed e-mail program What is the purpose of a driver? a. tells the OS how to interact with the device b. improves the performance of installed devices by optimizing access patterns c. provides more useful memory by moving device control data to extended memory d. modifies application programs to work correctly with devices attached to a system your modern will not detect a dial tone. What is the most two likely cause? a. phone line may be defective b. modem is set for tone dial c. the ISP is down d. the modem is set to disable call waiting PLZ GIVE THE ANSWERS FOR THIS QUESTIONS :)

4 Answers   ORG, Sutherland,

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What is your biggest achievement? Can you give me an example of ?

0 Answers  

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