Golgappa.net | Golgappa.org | BagIndia.net | BodyIndia.Com | CabIndia.net | CarsBikes.net | CarsBikes.org | CashIndia.net | ConsumerIndia.net | CookingIndia.net | DataIndia.net | DealIndia.net | EmailIndia.net | FirstTablet.com | FirstTourist.com | ForsaleIndia.net | IndiaBody.Com | IndiaCab.net | IndiaCash.net | IndiaModel.net | KidForum.net | OfficeIndia.net | PaysIndia.com | RestaurantIndia.net | RestaurantsIndia.net | SaleForum.net | SellForum.net | SoldIndia.com | StarIndia.net | TomatoCab.com | TomatoCabs.com | TownIndia.com
Interested to Buy Any Domain ? << Click Here >> for more details...


IN L1 Support When a Client Faced A problem and problem is
not resolved then how do you passfy the Cleint

Answers were Sorted based on User's Feedback



IN L1 Support When a Client Faced A problem and problem is not resolved then how do you passfy the..

Answer / azalea

You need to listen first and let the customer release
his/her anger. Then if you get the chance to speak
apologize to the cust if necessary or just tell the cust
you feel sorry for her/him. Assure the cust youre here to
help and will do your best. Then try to solve the problem

Is This Answer Correct ?    39 Yes 1 No

IN L1 Support When a Client Faced A problem and problem is not resolved then how do you passfy the..

Answer / manjunath

TRY TO UNDERSTAND THE PROBLEM AND GO THROUGH TO STEP BY STEP
SOLUTION SO ITS MAKE EASY TO THEM ALSO.
EVEN IF THEY ARE FASING SAME PROBLEM ON SOME OTHER TIME
THEY ONLY CORRECT IT.

Is This Answer Correct ?    10 Yes 11 No

Post New Answer

More Call Centre AllOther Interview Questions

describe a situation where you influenced others to achieve a common goal or objective?

3 Answers   College School Exams Tests, HCL, Mobily,


7. Performs the services right first time

0 Answers   HCL,


what is ur favourite hobby?i said my favourite hobby is cooking.can u explain a favourite dish

3 Answers   Google, Sutherland,


which of the following is the newest type of connector for a printer interface? a. USB b. Serial c. SCSI d. Parallel On a system with one hard drive and one CD-ROM what is the typical placement of the CD-ROM drive? a. Slave drive on the primary IDE channel b. Master drive on the primary IDE channel c. Slave drive on the secondary IDE channel d. Master drive on the secondary IDE channel which device connects to a parallel port? a. Mouse b. Joystick c. Keyboard d. Printer What command will restore a backup copy of the registry from DOS? a. CHKDSK b. CHKREG c. SCANREG d. SCANDISK which utility is used to partition a new hard drive in windows 98? a. FDISK b. Format c. Partition Manager d. Windows Explorer Which of the following conversions is possible in windows 98? a. FAT 16 to NTFS b. FAT 32 to FAT 16 c. Fat 16 to Fat32 and Fat32 to Fat 16 d. Fat 16 to Fat 32 but not Fat 32 to Fat 16 You have replaced the CMOS battery. What must you do next? a. FDISK b. Reinstall the OS c. Set the date and time d. Format the hard drive The first physical sector in any bootable hard disk contains which of the following? a. File Structure b. Data structure c. MBR d. LBR What must an IDE hard drive have in order for an AGP slot? a. Active partition b. Passive partition c. Dynamic partition d. Extended partition Associated entries in the FAT are removed. Just give me these Answers anybody plzzzz

2 Answers   DELL, Sutherland,


i have received my call caler till now what should i do

0 Answers  


What is e-commerce

2 Answers   TelePerformance,


Tell about your work experience. Why you quit that job?

0 Answers  


speak 3 minute for Global warming

9 Answers   EXL, WNS,


tell me about zenpact ?

3 Answers   BPO, Omni Globe International,


What is your favorite color and why?

4 Answers   Tech Mahindra,


how to calculate AHT

1 Answers  


I'm freshers and my qualification is PUC and i wanted to jion in a call centers....plz tell me which call center will pay me a better basic salary......waiting for the early replay

0 Answers   FirstSource,


Categories