Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

What should be the dress code for girls in a call center interview?

5 15096

Tell me some thing about your self which is not mentioned in the resume.

ADP, Rentive, Sterling,

3217

What are the top 10 questions when you spply as a quality analyst in a cal center?

IBM,

2971

why do you want to work at customer service?

HP, Monster, TelePerformance, TP, Vodafone,

7 67547

what do you know about customer service?

BPO, Genisys, HSBC, Marketing, Omni Globe International, TCS, TelePerformance, Vodafone, Wipro,

41 88809

Why do u want to work at a place, where there is no growth and future for u?

IBM,

4 9595

i've done tally. if they ask u've alredy done tally then why you are interested to go in bpo sector?

3 6421

what is the diffrence between bpo and callcenter

4 10753

Tell me about a movie you have seen rescently. Tell me about yourself

Cognizant, CSS, HCL, HSBC, Sutherland, Wipro,

16 55895

Can anybody point it the responsibilities of Team Leader of domestic Call Center or BPO. If you are answering the point it out and explained.

FirstSource,

2483

Why I Will Chosse you for Quality

3 7528

Why did you left your earlier job?

Genpact,

9 15817

What is your favorite color and why?

Tech Mahindra,

4 11767

Why do you want to join B.P.O.?

P-Ridge, Wipro,

9 16291

How do you get to know about us?

BPO,

15 27768

Un-Answered Questions { Call Centre }

why do u want to switch

2615

what is the actual work profile of a process associate in a bpo??

16433

what are your contribution in this company?

2996

Will you be comfortable handling customers on the phone? : bpo

3371

Do you know the procedures which should be followed while talking to a customer?

1292

What is a virtual call center?

1394

About Child Lobour

2806

if customer's credit has misused Rs.30000. Write a email to customer.

2937

Why do you want to leave the organisation?

2964

If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?

2312

why you leave teaching? and why you want to join BPO?

2604

If you are given a chance to be a president what should be the first thing you gonna do? and why?

2140

Explain how you estimate your project / task end dates and then monitor them to ensure that dead lines are met ?

2364

give me some examples of where you have had a non satisfied customer and how did you handle it

2418

Tell me something about chennai for 2 mins.

3663

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