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Call Centre Interview Questions
Questions Answers Views Company eMail

hi..i'm a B.Tech(IT) Graduate....if t hr ask,u r a enginnering student,then y do u choose bpo?what answer i should give?plz tell me...

247Customer, Arena Town Center,

2 13078

ho to select a file in windows vista

1 4681

why you are join as a quality analyist ?

2408

why are you inted in call center job

247Customer, BPO, Genpact, TATA, Tata DoCoMo, Wipro,

33 52191

what are the new things you are going to do,when you join in a call center job

DELL,

4 8992

Who is your role model

Call Centre, DELL, IBM,

9 18693

how is ur college life?

3 10509

What is SHRINKAGE and ATTRITION..? If anyone knows please let me know..!

Aegis, BPO, Fidelity, HCL, InTarvo Technologies, Intelenet Global Services, TATA, Vodafone, XYZ Corporation,

28 270202

Any body got Syndicate Bank PO Appointment letter ??If any one got it Please mail me on dilshadrahman@gmail.com

1 4454

what were the memorable day in ur last company ?

IBM,

3 11263

What do you know about customer service?

Mobinil,

3 11604

What will you do if the customer abused you during call?

4 15105

What will you use in your work?

Mobinil,

2 8165

What is the type of the customer service field?

Aircel, Mobinil,

2 8969

why are you join ienerjier

Wipro,

1 5547


Un-Answered Questions { Call Centre }

Are you comfortable working in night shifts? : bpo

1174


how does your home town differs from hyderabad speak it for three minutes

2811


Please tell me how many rounds will be there for apollo health streat IT? It is mentioned that they will ask about sql so tell me what type of questions they will ask?

2408


if you stuck in problem what will you do?

1668


What have you done to promote great customer service?

2582


abdul, you have technical background but why do you want to come in BPO & for non- technical process?

2908


Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge

1511


Hi, this is Alaguraja working for a KPO sector. recently i got a offer from TCS E-Serve with good hike after all my formalities done the HR called me and said that I have to join within 10 days though she knows that I have to be in notice period (30 days) in my company where there is no compromise in that. I asked her that will you relieve your employee if there is any requirement from your side. But she simply said, "I don't know" you speak with your HR and confirm whether you can join or not....... Pls answer.

2508


what expectations do you have by own skills?

2584


What are the steps you follow when you appraise an advisor ?

2040


actually what is the working of a call center? what is the method of process and how do they get source?

2408


Where have you worked before? : bpo

1166


1. Has modern looking equipment

2323


Panel interview; how do handle different issues coming from different workloads or multiple responsibilities i.e troubleshooting of browser, billing, cable TV, and phone?

2006


do they hire undergraduates? and if answer is in affirmative then what sorts of questions we hav to prepare?so tht i can crack this interview

3128