Answer / v.s.krishnan

you go for the delete option and delete it the one item u
not needed

Answer / thewww

You can set the rejection code in this item on rejection
page of Ovewview screen.

Answer / rahul rajput

First check if the delivery is created for the specific
Item, if it is then you cannot simplly go ahead and delete
the line item in Sales order.
In case if the delivery for the item is not created and the
item was asked by the customer however he/she wants to
cancel it, you may block the item for further process in
sales order or you may simply delete the same from the
order.

Answer / amit gupta

Case 1) For this, you have check if the delivery is created for the specific Item, if it is so then you cannot delete the item. You have to cancel the delivery first, billing and after that the Order line.

Case2) If the delivery for the item is not created then you may block the item for further process in
sales order or you may simply delete the same from the
order.

Answer / vikram

If the line item has already been delivered, then the line
item cannot be canceled. If you need to cancel it still,
then the line item in the delivery or the delivery itself
needs to be deleted and then canceled in the sales order.

The item can be set to "cancel" status in the sales order
using the reason for rejection code.

Answer / subha_

At fris you need to see as to at whcih stge the clinet
wnts to cancel the item
1.Stage one at stage order level then simply make the
material obsolote or delte by block itme in material group

2. At deliveryleel ifsothen cncel the delivery note and in
reasonsfor rjection menation threason
3. if at invoicelevel we need to raise for credit note
for the item delivered and the company pays to
tecustomer

Answer / subha

HI Madhvan

That is where we create a credit note and see that the
the copmany payes back the amount to the customer and the
same is mentioned in the g/l but then there should be a
vild reason for cancellation of the material ands must go
along with the SLA with customer

Answer / madhava

Thanks for the various answers. Further to the rejection,
what is going to happen to the sales order value? How the
values of deleted items addressed from the financial point
of view?

Answer / jeevagan

In case delivery is completed for the order then make the
delivery quantity as zero and then delete the line item
from the order.

what is the difference between delivery document and scheduling?

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