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In a sales order there are 10 line items and the customer
wants to cancel 1 item how u do that.

Answer Posted / subha

HI Madhvan

That is where we create a credit note and see that the
the copmany payes back the amount to the customer and the
same is mentioned in the g/l but then there should be a
vild reason for cancellation of the material ands must go
along with the SLA with customer

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