What will you do if the customer abused you during call?
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Answer / vodavone
- I'll be good listener to him and patient
- let him to explain all the problem to me
- I'll take my steps to solve this problem and following
with the customer till solve it and reach his satisfaction
- after that I'll take all my steps to avoid this problem in
the future
| Is This Answer Correct ? | 26 Yes | 2 No |
Answer / vysakh
. customer is always right....
. i would Liston to him ,try my level best to solve his
problem in a step by step mode...
. finally i make sure my responses are not make anybody to
abuse.
| Is This Answer Correct ? | 13 Yes | 0 No |
Answer / shreekumar
yes i will listen it for that particular time and solve
his/her problem........after that going to copy his/her
contact number.......live to home ..... then from an outside
local phone i will call and abuse him/her
| Is This Answer Correct ? | 5 Yes | 6 No |
I have completed my graduation in B.A.(Eco) I have 3 - 4 years experiance in staff (Back office). 2 years in office assistant and 1 year in computer operator. from last 7 months I am doing work as Account assistant. I want to join call center so please tell me how to face the intervies of call centers and how should I have present my job profile to them ?
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