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Call Centre Interview Questions
Questions Answers Views Company eMail

# What is the biggest challenge facing the BPO industry today?

3583

# What, according to you, is the most important requisite of a call-centre executive

2497

# What will you do if you're not selected for this job.

7 21595

# What is a BPO?

7 12192

In the HR round, questions were: Tell me about yourself? Why do u want to join dell? Are to compatible to work in night shifts? Consider a situation when a customer who's an author calls up to tell that his hardware is corrupted and all his writings were stored on the system. Next was technical round. Questions asked were: what is BIOS? what is POST? what is RAID? Mirroring? striping? what is the CD capacity? What is the DVD capacity? What are the different flavors of XP? What is the configuration of the system u use at home? what is trouble shooting? Tell me about your project? What do u know about the different dell products? Do u kne about your nature of work? What if the software field improves and u get a call from them, would u jump over? Next was the ops round where they check for ur compatibility i.e. your long term commitment wth the company.

DELL, HP,

2 13644

First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?

Microland,

4663

when god is infront of u what would be ur three wishes and why??

Accenture, Genpact, Infosys,

12 38344

can u give me some frequently asked questions

Emphasis,

3 8148

how can i get this job

1 4939

tell me something about vadafone?

3 12200

how you spend your yestarday

L&T, Vcustomer, Wipro,

2695

what is the negetive & postive thing in u?

BPO, HCL,

4 11688

Hello,I am syda.Looking for a B.P.O(MNC)JOB.I would like to know the interview queries&answers.Also I would like toknow about J.A.M queries&answers.I have to attend interviews in this week.So Please kindly give reply to my queries.

2780

Hello,I would like to know the Technical Test Queries for B.P.O.So please reply to my queries at your earliest possibility.

Reliance Digital, Tech Mahindra,

2455

WHEN THEY ASK WHY DID I CHOSEE CALL CENTRE OR WHY DO U WANT TO WORK AT CALL CENTRE

Wipro,

2499


Un-Answered Questions { Call Centre }

Where you see bpo in the current market? : bpo

1285


What you will do if u will become a millionaire?

2365


Three reasons why you want to join just dial

8372


i want to know the genral questions in interviews if any body knows pls help me

2330


Do you have the set of questions of operation round for Xioami mobile Process Trainer profile ?

1642


If you were given a chance to become a mayor or someone who has power and authority over all the country what would you like to do and why?

2254


Did you learn anything new recently which can be helpful to bpo’s? : bpo

1307


what's ur financial needs? how to face a furious customer? do you know how to motivate other?

2279


I am a fresher and still in my probation period in wipro bps . And I have been put in PIP ( performance improvement plan) as I got many errors in my duration. Does that mean they will terminate me? Also if they will do this , do i need to tell in my new job interviews about the offer letter which i got from wipro? If not , then how i can i explain my gap

1217


Share your thought about downfall of US economy.

2479


What are the different types of bpo’s? : bpo

1228


please mail me the questions which are asked at the time of interviews in the call center

2667


Why do you want to leave the organisation?

2844


Do you know the online tools for excellent customer service?

1116


who is your famous personality

2699