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Call Centre AllOther (2477)
In the HR round, questions were: Tell me about yourself? Why do u want to join dell? Are to compatible to work in night shifts? Consider a situation when a customer who's an author calls up to tell that his hardware is corrupted and all his writings were stored on the system. Next was technical round. Questions asked were: what is BIOS? what is POST? what is RAID? Mirroring? striping? what is the CD capacity? What is the DVD capacity? What are the different flavors of XP? What is the configuration of the system u use at home? what is trouble shooting? Tell me about your project? What do u know about the different dell products? Do u kne about your nature of work? What if the software field improves and u get a call from them, would u jump over? Next was the ops round where they check for ur compatibility i.e. your long term commitment wth the company.
2 13772First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
4695Hello,I am syda.Looking for a B.P.O(MNC)JOB.I would like to know the interview queries&answers.Also I would like toknow about J.A.M queries&answers.I have to attend interviews in this week.So Please kindly give reply to my queries.
2832Hello,I would like to know the Technical Test Queries for B.P.O.So please reply to my queries at your earliest possibility.
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What is area of interest?
How long do you want go work here?
Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?
Why you want to change the job line (i.e. Secretary to Back-ed-process
you left the previouscompany as we arw offering a better carrier,by suppose tomarrow morning if recieve offer where you can expect great carrier and growth,wht would be your choice?
Would you take up this job if we offered it to you?
How do you handle an irate customer?
What are the key aspects that can help to improve your customer service?
what is genpact
which thing is most necessary for international cal center? how can i improve my voice and accent ?
sorry ******* u have been rejected as vacancy is full? then u ask for ur resume dan he/she says dat i keep it wid me if deris some vacancy i will let u know ?
Describe a situation in which you inspired trust and respect in your team.
What problem did you encounter and how did you overcome them?
How can you build customer loyalty?
What do you know about us?
