Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

2. The physical facilities are visually appealing

2977

3. Employees at appear professionally dressed

2800

4. Materials associated with the service are visually appealing

2790

5. When promises to do something by a certain time, they do so

2430

6. When a customer has a problem, shows a sincere interest in solving it

Aegis, Infosys,

2453

7. Performs the services right first time

HCL,

2180

8. Provide their services at the time they promise to do so

2228

9. Insists on error-free records

Convergys,

2619

10. Employees tell you exactly when services will be performed

2562

speak about your college days or speak on morning,school days,hometown,or the city where you live

247Customer, Accenture, AGIS, Barclays, C-Cured, Serco, Sutherland, WNS,

18 166443

what is the abbrevation of WNS?

3G Cell Labs, WNS,

31 53217

tell about ur self,what do u know about call center n iam an Be graduate how i should answer

IBM,

2461

in wat manner we shud describe a topic,i wanna know the well mannered step by step answer,plz any one help me outa this

2468

Hai this is Nagendra, I want to join call center, but After complete my graduation on 2001, I wasted my time doing job on different fields, I don't have appointment order and releving order, If the interview asks like: what did you do after complete your graduation? what should I say, plz give me some guidens...........

4 8090

Tell something about BPO

5 11722

Un-Answered Questions { Call Centre }

What are the different types of bpo’s? : bpo

1293

being a b.c.a student why do you want to go for a call centre job

2737

hello im bartek, who wants to be my girlfriend.?

2447

what is the address of allahabad bank durg ?

2253

If you had enough money to retire right now, would you? : bpo

1280

How can you turn down a request from a valued client?

1622

TRIColor

2273

is it ok to say that i am doing mba as wanted to increase the weightage on my profile?

2643

what were u doing some many years after doing graduation?

2439

HI! I am fresher to call centre and would like to work in this field. Can anyone explain me how to get started as a fresher with no knowledge of interview,group discussion, jam sesion etc.

2494

give me some examples of where you have had a non satisfied customer and how did you handle it

2364

10. Employees tell you exactly when services will be performed

2562

How to deal with customers who deny paying for service/product?

1195

Please give us an example of a situation where there were competing priorities. What actions did you take and what were the results?

4078

In my recent interview i was asked what did u do all these years and why are u looking for a job now.(plz help me out to ans dis question as i am a fresher and i finished my masters in 2007 but i was interested in working but my interest was to do business in fd.

2458

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