In the HR round, questions were:
Tell me about yourself?
Why do u want to join dell?
Are to compatible to work in night shifts?
Consider a situation when a customer who's an author calls
up to tell that his hardware is corrupted and all his
writings were stored on the system.
Next was technical round. Questions asked were:
what is BIOS?
what is POST?
what is RAID? Mirroring? striping?
what is the CD capacity?
What is the DVD capacity?
What are the different flavors of XP?
What is the configuration of the system u use at home?
what is trouble shooting?
Tell me about your project?
What do u know about the different dell products?
Do u kne about your nature of work?
What if the software field improves and u get a call from
them, would u jump over?
Next was the ops round where they check for ur compatibility
i.e. your long term commitment wth the company.
- 2 Answers
- 13021 Views
- DELL, HP, I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / bobby
1. I'd like 2 join DELL as it's a booming and well
established company. I do beleive in my interpersonal skills
helps me to benefit the company and be beneffitted.
2. BIOS-- Basic Input and output system
3. POST-- Power On Self Test
4.CD capacity---650MB
5 DVD Capacity--4.7GB
6 XP--> XP sp1, Xp Sp2, Xp sp3(it's not used frequently)
7 It's variable 160 GB harddisk, 2gb ram, core2duo processor,
etc...
8. Resolving a technical issue of any product is called
Troubleshooting.
| Is This Answer Correct ? | 39 Yes | 8 No |
Answer / rajender
1. I'd like 2 join DELL as it's a booming and well
established company. I do beleive in my interpersonal skills
helps me to benefit the company and be beneffitted.
2. BIOS-- Basic Input and output system
3. POST-- Power On Self Test
4.CD capacity---650MB
5 DVD Capacity--4.7GB
6 XP--> XP sp1, Xp Sp2, Xp sp3(it's not used frequently)
7 It's variable 260 GB harddisk, 1gb ram, pentium dual
core inside processor,
etc...
8. Resolving a technical issue of any product is called
Troubleshooting.
| Is This Answer Correct ? | 4 Yes | 1 No |
Which place most you like and why?
tell me about zenpact ?
3 Answers BPO, Omni Globe International,
WHAT IS MIS AND WHAT IS MTD AND HOE TO CAL CALCULATE THAT.......
what is the difference of customer service and contact service?
4 Answers Call Centre, ClientLogic, Reliance,
what are you doing in 2 years after your graduation?
Speak on DARK , SUCCESS , SKY
Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.
which is the memorable in ur life?
What do you understand by a BPO?
On one fine day you come to office and find that there is noone else available in the office
What does customer satisfaction mean to you?
say me some thing about last office? and memorable call in last office?
1 Answers Call Centre, Inventures, Tata Business Support Services TBSS,
-
Call Centre AllOther (2477)
