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Call Centre Interview Questions
Questions Answers Views Company eMail

what do you mean by outsocing?

IBM,

3 7837

What is your favorite colour, explain briefly about it for at least 5 min. Every time i am getting strucked with this question. PLease help me friends

247Customer, Banking, EXL, Genpact, HGS, Infosys, TCS, Tech Mahindra, Wipro,

9 88509

Tell about Indian Culture for at least 5 Min.

Aditya Birla, Aegis, HGS, Jindal, Satna, SEECO, Smart Choice,

3 71308

what is mean by bpo

 2 6130

sppose i am a vodafon customer. and 500 Rs got dedectad from my account without any reason. i m angry than how will you treat with me?

Wipro,

1 6074

hey i have been a customer just for two mnths and i was on ur website i need to know about ur mobile offers?

 1938

who is your roll model & why?

Aditya Birla, HCL, iSpace, MAHINDRA, Wipro,

5 13953

Which kind of job you are looking?

BPO,

5 8771

Would you accept if we offer you a lower salary than of your expected salary?

Aegis,

8 19307

How will you handle irate customer?

Sitel, Tech Mahindra,

6 17900

n rounds will be there in IBM voice based non-tech support?

1905

what is the role of a TL ?

Aegis, FirstSource,

9 41196

which is the memorable in ur life?

HCL, Wipro,

2208

factors of gangsterism

 1 5707

hi i'm fresher for the interviews, we i want to know some topics, like favorites color, favorite places,favorite holiday places,ND role model ,please any budy try to help me pls

Serco, Wipro,

1 5428

Un-Answered Questions { Call Centre }

If I spoke with your previous boss, what would he or she say are your greatest strengths and weaknesses?

3067

fullform of bku

1973

when is mpsc exam

2054

Where you see bpo in the current market? : bpo

843

Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.

1472




I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!

1608

How will you manage your study?

1887

Why do you want to become a Quality Analysist and what will be your profile in this position?

2950

How do you manage your time? Give me a reason of being late?

1580

How to improve the KRA and KPI and better coaching

1565

How to deal with abusive/slang using customer?

763

Hi, i have work experience in call center as a Team Leader,now i wanted to move from call center to other industires.Can u please suggest me in which domain i can get a job?

1851

please describe your daily routine of your mom

1731

why should i join wipro bpo but not any other

2447

what is stub zones and what thair work

2128

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