Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

what do you mean by outsocing?

3 8869

What is your favorite colour, explain briefly about it for at least 5 min. Every time i am getting strucked with this question. PLease help me friends

247Customer, Banking, EXL, Genpact, HGS, Infosys, TCS, Tech Mahindra, Wipro,

9 92438

Tell about Indian Culture for at least 5 Min.

Aditya Birla, Aegis, HGS, Jindal, Satna, SEECO, Smart Choice,

3 75021

what is mean by bpo

2 7015

sppose i am a vodafon customer. and 500 Rs got dedectad from my account without any reason. i m angry than how will you treat with me?

Wipro,

1 7147

hey i have been a customer just for two mnths and i was on ur website i need to know about ur mobile offers?

2393

who is your roll model & why?

Aditya Birla, HCL, iSpace, MAHINDRA, Wipro,

5 15766

Which kind of job you are looking?

BPO,

5 10542

Would you accept if we offer you a lower salary than of your expected salary?

Aegis,

8 21452

How will you handle irate customer?

Sitel, Tech Mahindra,

6 19436

n rounds will be there in IBM voice based non-tech support?

2314

what is the role of a TL ?

Aegis, FirstSource,

9 43857

which is the memorable in ur life?

HCL, Wipro,

2636

factors of gangsterism

1 6279

hi i'm fresher for the interviews, we i want to know some topics, like favorites color, favorite places,favorite holiday places,ND role model ,please any budy try to help me pls

Serco, Wipro,

1 6071

Un-Answered Questions { Call Centre }

WHAT IS FORMALITIES BEFORE INTERVIEW IN DOMESTIC CALL CENTER ??

2646

1. What do you understand by "Quality"? And how much, do you think "Quality" is important and why? 2. What do you mean by "Analyst"? What is the difference between a "Quality Analyst" and a "Quality Controller"?

2505

What are the important things you need to take care of implementing a crm solution to your business?

1175

How is Absenteesim Calculated ?

1876

What do you consider as your greatest weakness and strength?

2225

Discuss your weaknesses and how do you plan to overcome it

2765

Tell me about ur college days

1497

speak an minute where u reside

2386

women in politics

2421

Tell something about today's climate?

5663

hey guyss plzz tel me dat ... i can speak in english but not dat much .. bt now dayz m wrk hardly 2 improve my english..soo wat i shud thnk dat ....i have best future in bpo or call center ... my frndz said dat .. call center is short time period job is it .. ???

2789

Tell me something about social media

2362

CURRRENTLY I AM WORKING WITH WNS SINCE 1YEARS I AM LOOKING OUT FOR SOME OTHER COMPANY WHAT WOULD BE THE PREFECT ANSWERS ABOUT THE REASON I AM LIVING MY PREVIOUS JOB. WHY U WANT U LEAVE WNS? CAN ANY ONE GIVE ME A PERFECT ANSWERS OF THIS.

2826

What is onshore outsourcing?

1264

Can you explain the color red to a blind person?

2029

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