what is the role of a TL ?
Answers were Sorted based on User's Feedback
Answer / uttam behera
The Team Leader Main Roles are
Team Leader should excelent capacity of Team Handle or Team
Play,and Team leader should be responsible for KPI as well
as KRA also.
KPI: Stands for Key performance Indicator.
KRA: Stands for Key Responsibility Area.
And most Importants Role of a TL
Team Leader should be TORI i.e
T: Team Leader should be Trustable.
O: Team Leader should be Open towords on every situation.
R: Team Leader should be Responsible for his Team.
I: Team Leader should be Interdependent to eatch other i.e
Team Leader should understand the team menbmers issue &
Team members are should be understand the Team leader
situation.
These are the main Role of TL.
| Is This Answer Correct ? | 86 Yes | 6 No |
Answer / sunny chawla
TL=to take care of team with motivation, checking on daily performance of each team member and give a feedback on meeting
and update new information...
| Is This Answer Correct ? | 35 Yes | 1 No |
Answer / vijendra jain
Team leader means leader of team who should be able to guide to the team members also team leader should be have good product knowledge of about that,which in they are working also must find out their difficulty
| Is This Answer Correct ? | 19 Yes | 1 No |
Answer / sonali srivastava
A team leader is someone who provides direction, instructions and guidance to a group of individuals, who can also be known as a team, for the purpose of achieving a certain goal. An effective leader will know her team members strengths, weaknesses and motivations.
| Is This Answer Correct ? | 17 Yes | 1 No |
Answer / nani
the main role of the team leader is to motivates the employs to do work
| Is This Answer Correct ? | 7 Yes | 0 No |
Answer / vishal koul
@Vivek_Singh please acha din dekh ke mar jao......
| Is This Answer Correct ? | 0 Yes | 0 No |
Answer / s.lourdumary jenifer
Team leader is maintain the team perfectly. He is give training to the team. He is control our team and he is head of the team.
| Is This Answer Correct ? | 2 Yes | 10 No |
Answer / surojit banik
Team Leader mean who sucks other energy to fullfil their
desire and make money.
And Team members will remain poor.
So never worship any Team Leader.
Remember this......
| Is This Answer Correct ? | 12 Yes | 38 No |
Answer / vivek singh
TL Means Team Leader.
Team Leader should do hard work & team leader should love
to every one of there team except poor performance team
members,
Team Leader is very selfies bcz team leader always want
that revenue of the bussines but never understand Team
member situation.
so never faith to TL.
| Is This Answer Correct ? | 7 Yes | 33 No |
HANDLING OF ALL FRONT OFFICE QUERIES PERTAINING TO CONSUMER ACCOUNTS AND INTERACTION
Which one do you think –web or voice- suits your qualifications better? : bpo
How you spent your last sunday/weekend ?
3 Answers IBM, iEnergizer, Jabong,
what do you know about call centres
You dont have any experience in call center field? why should i hire u?
about hyderabad
8 Answers DELL, Tata Business Support Services TBSS,
What will be the Salary of a fresher in Dell company for non-voice process?
wats ur mothers daily routine?
2 Answers Bank Of America, BPO, College School Exams Tests, HCL,
4. Materials associated with the service are visually appealing
How did you spent your last holiday..??
what you do if you get a lottery
why are u not go for teaching prof.
Call Centre AllOther (2477)