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Call Centre AllOther (2477)
what is your aim in life?
Air Force, EXL, Fidelity, Frankfinn, Hitech, Honeywell, TCS, Wipro, Zomato,
42 208808I want to know in detail about SHRINKAGE & Atteration, the two terms mainly used in call center interview ?
1 10981hi! am SURESH, from Hyderabad. i completed my MCA in the year 2008, but due to recession still i didnot get any job in the IT field. So now, i need to work in order to help my fimily financially! so i thought of shifting to the Bpo's. So, in Bpo's if they ask about like this-"why ur selecting this Bpo field instead of IT field" what i need to answer to this question! please help me out!
9 18804What is the need of BPO?.what is meant by outsourcing? Can companies can't do the work, why should they approach BPO and call centres to do their work.?
TCS,
3 12278What is a CUSTOMER SATISFACTION in Call center, and what is the calculation method for it in Call Canter ?
2253I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?
10943
What is inbound and outbound call centers?
i want m commerce and e commerce topic
which thing is most necessary for international cal center? how can i improve my voice and accent ?
What will you do in a situation where system shuts down and you still handling customer on the phone?
please send me international call centres question and ans. on my mail id(1980faisal.faisal@gmail.com) Thanks
What would be the probable interview questionnaires for Hutchison 3 Global Services | Pune, for the international inbound customer service voice?
i am from bpo sector and have a intervirw with ocwen financial corporation for bpo job so what kind of questions i can expect there
What is the metric RSA?
why job in wipro?
Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
describe one of your memorable day? how is education useful for any body?
How would you teach an old lady to fix her dwindling internet connection?
When the interviewer asks "being a B.Tech graduate why do you prefer BPO ?", what should b my answer
wata is all about qm intigration
