What is the need of BPO?.what is meant by outsourcing? Can
companies can't do the work, why should they approach BPO
and call centres to do their work.?
Answers were Sorted based on User's Feedback
Answer / hn
BPO will be the future need because, of increase in internet
and mobile communication the world is becoming a smaller
place. BPO help the job to be done efficiently and the cost
will be the 1/10 of what it incurs. Also labour problems,
and other issues do not occur.
Outsourcing means to give the work to third party outside of
the organization. The reliability of work, client
confidential is maintain by this third party and also the
end result is also perfect.
New companies or old companies always face the problem of
attrition, also certain companies follow very rigid pattern
of doing business. In order to stream line this process, and
also to get it more efficiently done as well as the cost
factor to be easily done, for this they approach to BPO and
call centers to do the work.
| Is This Answer Correct ? | 12 Yes | 0 No |
Answer / saloni
BPO is hiring an external vendor to perform non core activities of the business on regular basis in order to avail the benefit of the expert knowledge and specialized services of the outside vendor
| Is This Answer Correct ? | 1 Yes | 0 No |
Answer / pallavi
Bpo is now ruling the world. I suggest it only build my
silks and knowledge. It will helpful to learn and
communication and as well as money.
| Is This Answer Correct ? | 7 Yes | 11 No |
what is customer ?
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Hi, I'm from IT Sector, I was working as an Oracle Data Entry, but right now I want to shift my career from IT to BPO Sector. In Interview if the HR asked the reasons for the change from the IT to Bpo Sector, what would be the appropriate answers for this question. Can any one help me out to sort out this solution. Before that , I want to mention that I want to change the sector because i found much facilities i can enjoy if i join BPO sector what i'm not getting at all in IT. So, how should I present myself infront of a HR, pls. help me out, as i have no prior exp. in facing interview in BPO Industries. Thanks in advance.
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