As per the QA parameters, what is the feature of a good
call?
Answers were Sorted based on User's Feedback
Answer / kapil soni
a good call should be based on all thing .that is mandatory
like...active listening .enthusiasm,politeness tone$warmth.
thanks to the custmer..apollogy...give full chance to
custmer to speak..his problem...then come to the point
solve the query...
Is This Answer Correct ? | 13 Yes | 0 No |
Answer / mohan krishna reddy
cal should should relavant info..for the cust..and also
gain the cust satisfaction..towards the good...with a given
set of parameters
Is This Answer Correct ? | 3 Yes | 0 No |
Why do want to work in a call center?
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25 Answers Genpact, Htmt, Wipro,
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what motivates you or drive you?