Golgappa.net | Golgappa.org | BagIndia.net | BodyIndia.Com | CabIndia.net | CarsBikes.net | CarsBikes.org | CashIndia.net | ConsumerIndia.net | CookingIndia.net | DataIndia.net | DealIndia.net | EmailIndia.net | FirstTablet.com | FirstTourist.com | ForsaleIndia.net | IndiaBody.Com | IndiaCab.net | IndiaCash.net | IndiaModel.net | KidForum.net | OfficeIndia.net | PaysIndia.com | RestaurantIndia.net | RestaurantsIndia.net | SaleForum.net | SellForum.net | SoldIndia.com | StarIndia.net | TomatoCab.com | TomatoCabs.com | TownIndia.com
Interested to Buy Any Domain ? << Click Here >> for more details...


As per the QA parameters, what is the feature of a good
call?

Answers were Sorted based on User's Feedback



As per the QA parameters, what is the feature of a good call?..

Answer / kapil soni

a good call should be based on all thing .that is mandatory
like...active listening .enthusiasm,politeness tone$warmth.
thanks to the custmer..apollogy...give full chance to
custmer to speak..his problem...then come to the point
solve the query...

Is This Answer Correct ?    13 Yes 0 No

As per the QA parameters, what is the feature of a good call?..

Answer / mohan krishna reddy

cal should should relavant info..for the cust..and also
gain the cust satisfaction..towards the good...with a given
set of parameters

Is This Answer Correct ?    3 Yes 0 No

Post New Answer

More Call Centre AllOther Interview Questions

How does the last interview phase goes in a Call Center? Isn't it that they will test you through Phone Simulation?..Can u give an example, on how to do that or answer that call?

0 Answers   Convergys,


I am searching the address of Kisan call centre at Indore. Plz anybody could help me? My Name is Ankit Agrawal 9039298106

3 Answers   HCL,


what is genpact

0 Answers   Genpact,


How to deal with customers who deny paying for service/product?

0 Answers  


sppose i am a vodafon customer. and 500 Rs got dedectad from my account without any reason. i m angry than how will you treat with me?

1 Answers   Wipro,


A computer printer produces 176400 lines in a given day. If the printer is in operation for 7 hrs during the day how many lines did it print per minute?

9 Answers   Cap Gemini,


why you leave teaching? and why you want to join BPO?

0 Answers   CSC,


As A B.TECH Graduate Why U want To Get into BPO?

3 Answers   Allianz, Allianz Cornhill, Sietel, Wipro,


What are the differences between Smart work and hard work? what is Morning? what is a Team Leader? what is team managment? what is management? How would I motivate my team?

1 Answers   Infovision,


sell to me a perfume..

0 Answers   Davison, India Mart, Infosys, Wipro,


what u have done since morning

2 Answers   Accenture, Aegis,


what is your career aspect???

4 Answers   Steria,


Categories