As per the QA parameters, what is the feature of a good
call?
Answers were Sorted based on User's Feedback
Answer / kapil soni
a good call should be based on all thing .that is mandatory
like...active listening .enthusiasm,politeness tone$warmth.
thanks to the custmer..apollogy...give full chance to
custmer to speak..his problem...then come to the point
solve the query...
| Is This Answer Correct ? | 13 Yes | 0 No |
Answer / mohan krishna reddy
cal should should relavant info..for the cust..and also
gain the cust satisfaction..towards the good...with a given
set of parameters
| Is This Answer Correct ? | 3 Yes | 0 No |
How does the last interview phase goes in a Call Center? Isn't it that they will test you through Phone Simulation?..Can u give an example, on how to do that or answer that call?
I am searching the address of Kisan call centre at Indore. Plz anybody could help me? My Name is Ankit Agrawal 9039298106
what is genpact
How to deal with customers who deny paying for service/product?
sppose i am a vodafon customer. and 500 Rs got dedectad from my account without any reason. i m angry than how will you treat with me?
A computer printer produces 176400 lines in a given day. If the printer is in operation for 7 hrs during the day how many lines did it print per minute?
why you leave teaching? and why you want to join BPO?
As A B.TECH Graduate Why U want To Get into BPO?
3 Answers Allianz, Allianz Cornhill, Sietel, Wipro,
What are the differences between Smart work and hard work? what is Morning? what is a Team Leader? what is team managment? what is management? How would I motivate my team?
sell to me a perfume..
0 Answers Davison, India Mart, Infosys, Wipro,
what u have done since morning
what is your career aspect???
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