Call Centre Interview Questions
Questions Answers Views Company eMail

How do you ensure that your departments goals are in line with the overall company goals?

1550

Describe a situation in which you inspired trust and respect in your team.

1731

What's confidence and overconfidence?

Cognizant, TCS, Wipro,

1 3018

What are the Roles and responsibilities of senior Team leader

1 2218

What is called Team

1659

What is the difference between KRA & KPI

1857

Why we promoted you as senior Team leader

Aegis,

1616

What's the difference between efficiency and productivity?

Cognizant,

1548

If you were given a chance to talk to the president what would you like to ask and why?

Cognizant,

1731

what is the age limit for international bpo and aligibility

Cogent E Services,

1 2797

How would you sell ice cream to Eskimos?

Cognizant,

1585

How do you prioritize the most important things over the least one?

Cognizant,

1462

How do you manage your time? Give me a reason of being late?

Cognizant,

1566

How to build a good rapport?

Cognizant,

1473

Why would you be absent at work, except for natural calamities?

Cognizant,

1419


Un-Answered Questions { Call Centre }

How long do you want go work here?

1774


Mention the types of call center and what is the difference between them?

721


i am 10 pass with cbse board can i get a job in call center

4924


HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance

1770


what will join in my company?

1796






Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?

1668


Im a B.Tech fresher, I have very less marks, Im applying for Tech Support job in call center, how to convince interviewer that I will stick to the job, and not leave the company if i get a SW job?

3181


If you were given a chance to talk to the president what would you like to ask and why?

1731


What are the critical attributes of a call center executive?

705


What do you mean by interview?

2463


Iam a fresher. I completed B.TECH in June 2008. what have u been doing after june 2008?

1900


Why do you want to join Virtual Command Centre (Work Force Management)

3287


For implementing a crm solution to your business what things need to take care of?

707


Can I know what kind of wrestling is done in the call center

1118


How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?

1281