Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

How do you ensure that your departments goals are in line with the overall company goals?

2072

Describe a situation in which you inspired trust and respect in your team.

2234

What's confidence and overconfidence?

Cognizant, TCS, Wipro,

1 3768

What are the Roles and responsibilities of senior Team leader

2 4122

What is called Team

2160

What is the difference between KRA & KPI

2568

Why we promoted you as senior Team leader

Aegis,

2175

What's the difference between efficiency and productivity?

Cognizant,

2131

If you were given a chance to talk to the president what would you like to ask and why?

Cognizant,

2382

what is the age limit for international bpo and aligibility

Cogent E Services,

1 3813

How would you sell ice cream to Eskimos?

Cognizant,

2086

How do you prioritize the most important things over the least one?

Cognizant,

2001

How do you manage your time? Give me a reason of being late?

Cognizant,

2089

How to build a good rapport?

Cognizant,

2001

Why would you be absent at work, except for natural calamities?

Cognizant,

1908

Un-Answered Questions { Call Centre }

What is your edge among others who are applying here?

2263

I wanted to know about the career in Call Centers ? I am a Graduate, I have good command over English. - How I can build my career in call center domain ? - What is the actual career path ? - Should I go for any specific course or education before actually applying to call center jobs.

2188

Tell us something about yourself, discuss 5 characteristics

2727

I am Nishkam, i am trying for DELL BPO, Is there anyone who had the expiriance with them.....pls let me know how to clear their interview session? how much phases they have?

3133

CURRRENTLY I AM WORKING WITH WNS SINCE 1YEARS I AM LOOKING OUT FOR SOME OTHER COMPANY WHAT WOULD BE THE PREFECT ANSWERS ABOUT THE REASON I AM LIVING MY PREVIOUS JOB. WHY U WANT U LEAVE WNS? CAN ANY ONE GIVE ME A PERFECT ANSWERS OF THIS.

2877

What was your Service Level Agreement ( SLA) Ratio :-

1861

i want m commerce and e commerce topic

1655

I have,on an average spent 2.5 years in every company that I have worked for. Only this time I am planing to move out in 6 months. I am being asked the same question in every interview, as to why I am leaving so soon. I cant tell them that I do not like the current company that I am working for. What is the best answer that I can possibly give? I am being judged for stability wihch is not true in my case

2475

all general question related bpo and self

2570

1. Rainy day ? 2. Tell me about mobile? 3. Traffic in Hyderabad? Please specify the number for which question the answer is

2564

What are the critical attributes of a customer service representative?

1188

How would you describe yourself as a person?

3048

What do you consider as your greatest weakness and strength?

2293

In my recent interview i was asked what did u do all these years and why are u looking for a job now.(plz help me out to ans dis question as i am a fresher and i finished my masters in 2007 but i was interested in working but my interest was to do business in fd.

2459

What are your KPI’S / KRA's ?

2076

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