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Call Centre AllOther (2477)
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
2217Can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?
2424Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?
2176Describe how you have brought about business change through use of technology and process re-engineering, describing what particular techniques you have employed, e.g. 6 sigma, lean management, etc.
1 2537Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?
2830Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?
2299Please tell me about an occasion when you had to analyse a large amount of complex information which led to you identifying an improvement in service delivery or cost.
1960
If you were given a chance to become a mayor or someone who has power and authority over all the country what would you like to do and why?
8. Provide their services at the time they promise to do so
How did you manage to attend this interview during your working hours?
Hi, this is Alaguraja working for a KPO sector. recently i got a offer from TCS E-Serve with good hike after all my formalities done the HR called me and said that I have to join within 10 days though she knows that I have to be in notice period (30 days) in my company where there is no compromise in that. I asked her that will you relieve your employee if there is any requirement from your side. But she simply said, "I don't know" you speak with your HR and confirm whether you can join or not....... Pls answer.
Will you be happy to work in night shifts or over the weekends?
what is unforgattable day
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
If your boss was present here, what do you think he would say about you?
Are you comfortable working in night shifts? : bpo
What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)
What was the difficult days in your life ? please elaborate
Hello everyone, please help me with the best answer.Actually I have 1 year gap now and during interview I was asked "why do you not want to join your previous organizatio now? Or why did you not try for the job in your previous organizaton?
wata is all about qm intigration
What according to you is a job like at a call center?
who is ur favourite actress &why
