Call Centre Interview Questions
Questions Answers Views Company eMail

When do you want to start?

Cognizant, TCS,

1463

Tell me something about your on-the-job training?

Cognizant,

1571

Panel interview; how do handle different issues coming from different workloads or multiple responsibilities i.e troubleshooting of browser, billing, cable TV, and phone?

Cognizant,

1480

If you have a superpower what would like to do for one day at work and why?

Cognizant,

1474

Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)

Cognizant,

1573

How do you handle constructive criticism?

Cognizant,

1532

Tell me something about your college and your course why do you choose that?

Cognizant,

1536

What are the disadvantage and advantage of working in a call center?

Cognizant, TelePerformance,

1757

If you were given a chance to become a mayor or someone who has power and authority over all the country what would you like to do and why?

Cognizant,

1788

What is your favorite food tell me how it's being prepared?

Cognizant,

1594

What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)

Cognizant,

1841

What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)

Cognizant,

1891

How long did you travel to get here in our office?

Cognizant,

1482

How would you convince everyone to adopt to change and what changes would you like to make?

Cognizant,

1418

I'm just a random person here. So I'm willing to open a discussion and give you tips on how to get into this industry. I will try to get back to you when I'maavailable. So don't hesitate to ask anything. Just comment down on this thread. Have a great time!

Cognizant,

1588


Un-Answered Questions { Call Centre }

What will be the Salary of a fresher in Dell company for non-voice process?

3191


An i m attending dell company interview bt i m rejected in tat last manager round.....they will asked our company h.r u come tis interview after 3 months my 3 months period is over so i should attend for this company interview again...how will get my job pls help me....

4118


what are some aspects of your present or most recent position that you like?

1824


How can you turn down a request from a valued client?

856


How to deal with abusive/slang using customer?

749






why telecom fraud happening in india??

1840


Do you have the set of questions of operation round for Xioami mobile Process Trainer profile ?

1216


how to convince customer to buy your product on phone

2323


What are your Strengths & What are your Weaknesses ?

1457


Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?

1663


What if the customer is not happy with your answer or solution?

943


Hi Friends, Can anyone send me a Six Sigma question bank with answers on my email id : apexin2009@gmail.com. I am a quality manager in a Mulitnational Company. I have to design a question paper for my already trained green belts and black belts. I had a great knowledge base on six sigma at my home pc but since the mother board has gone bad and it has gobe for repair, I am not able to design a question paper. Please send me a question bank if anyone of you has it. I know that these things are really valuable but I would be highly obliged if you can do this favour. I would look forward to a long professional relationship with that individual. Thanks

2398


what are the responsibilities as a call centre execuitive when we talk to the customer ?

1925


What is iso:9000 in outsourcing? : bpo

889


How face the Bpo interview please tell me

3069