Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

sorry ******* u have been rejected as vacancy is full? then u ask for ur resume dan he/she says dat i keep it wid me if deris some vacancy i will let u know ?

Reliance,

2563

how did u spent ur yesterday schedule????

BPO, Genpact, HCL, IBM, IEL,

12 59712

talk few lines on poverty??

Call Centre, HCL,

2 11925

what type of questons in personal introdution round in interview

HCL,

4 8380

Describe your dream house

Intelenet,

4 12085

Which person you admire most in your family and why?

Intelenet,

6 28601

Which is your favorate festival

IBM, Intelenet,

12 23845

What is Background Checks / Verification, How long does it takes?

Allied Digital,

1 6123

where do u see your self in the next five years???

IBM, Intelenet,

11 20055

where do u see your self in the next five years???

TCS,

12 19744

Un-Answered Questions { Call Centre }

I m wrkin as an assitant manager (age 24 yrs)in ESSAR i wana to rollbak to my native place Delhi..nd njoy abit cool life..wat r the opportunities at call centre at higher levels....

2302

What all rounds do we have to face in dell(bpo)??

2033

How can you relate your previous job to this job? How can you relate your degree to this job?

2139

Why Accenture? What do you know about Accenture?

3029

How long did you travel to get here in our office?

1969

How is AHT Calculated

1922

Give me an example of how you have dealt with an under-performing team member in the past.

2186

What steps will you take to deal with an unsatisfied customer?

1166

hey.. what do you know about HSBC??

5081

what is difference between marketing and kpo

2473

How can you resolve the problem to customer’s satisfaction?

1281

How do you tackle a customer ? Explain from your experience and what have learnt from that ?

3173

Tell something about today's climate?

5736

Why doesn’t u go for technical one....as u r doing technical course from NIIT.

2449

What is your favorite food tell me how it's being prepared?

2150

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