Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

sorry ******* u have been rejected as vacancy is full? then u ask for ur resume dan he/she says dat i keep it wid me if deris some vacancy i will let u know ?

Reliance,

2631

how did u spent ur yesterday schedule????

BPO, Genpact, HCL, IBM, IEL,

12 60163

talk few lines on poverty??

Call Centre, HCL,

2 12042

what type of questons in personal introdution round in interview

HCL,

4 8517

Describe your dream house

Intelenet,

4 12196

Which person you admire most in your family and why?

Intelenet,

6 28817

Which is your favorate festival

IBM, Intelenet,

12 24226

What is Background Checks / Verification, How long does it takes?

Allied Digital,

1 6204

where do u see your self in the next five years???

IBM, Intelenet,

11 20400

where do u see your self in the next five years???

TCS,

12 20143

Un-Answered Questions { Call Centre }

If your boss was present here, what do you think he would say about you?

2194

Will you be happy to re-locate, if required?

2745

how are you qualified for this job?

2488

How to tackle the customer language barrier that exists in between?

1462

How would you handle an irate Client OR How do you manage conflicts ?

983

Have you ever committed a mistake at work?

3585

tel me someting about your past

2805

Where have you worked before? : bpo

1205

How do you measure good customer service?

1384

What are your strengths and weaknesses? Give an example of this behaviour

2207

1. What do you understand by "Quality"? And how much, do you think "Quality" is important and why? 2. What do you mean by "Analyst"? What is the difference between a "Quality Analyst" and a "Quality Controller"?

2614

speak an minute where u reside

2496

How would you manage your accommodation?

4721

how did you calibrate your new year

2055

How is Absenteesim Calculated ?

1997

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