Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Call Centre AllOther (2477)

Call Centre Interview Questions

Questions Answers Views Company eMail

What is the importance of general insurance in ordinary life?

BPO, Wipro,

7 21999

generally, now a days all call center and IT companies are asking us to speak or talk on some topics?

Concentric Solutions, DELL,

2579

Kindly give me some information on topics mostly corporated companies are asking

2 5841

what is the quality in u that i recruit u?

Vodafone, Wipro,

3 11076

Why Accenture? What do you know about Accenture?

Accenture,

2964

pls explain the outsoursing?

4 8248

what is favorite colour? and why?

HSBC,

16 24736

what is customer ?

5 10209

Speak on mumbai city.......

FirstSource, GeBBS Healthcare, HCL, HDFC, IntelNet, Just Dial, WNS,

8 64695

Wht is Aptitude Test? DELL general Interview Questions & Answers?

DELL,

1 9143

Hi..Guys, (1). Iam intrested in Webdesinging, can u pls tell me openings for the post of webdesigners in any company.. (2). Pls let me know the new openings in any MNC around Hyderabad.

2312

Hi.. Guys Im Anu, presently im working in a organisation & im look for job at MNC's like DELL, Delloitte, Bank of America etc., I have completed B.com & Im pursuing My MBA II Year.. Pls help me...

4 6341

what have you done since morning?

American Express, HCL, Steria, Wipro,

5 38556

Tell me a movie story which is Your best movie..

HCL, WNS,

4 12173

why are you looking for bpo job.

BPO, iEnergizer, Zenta,

12 28145

Un-Answered Questions { Call Centre }

Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.

2150

wats d selection procedure for WIPRO BPO, gurgaon or delhi . 4 Customer care executives ,, do they hire undergraduates as well ? how many rounds they held & everything abt. it ? Plzz HELP asap, thanks.

5785

How will you manage agents who are more tenured in the organisation and are elder to you ?

2163

Speak on your unforgettable or memorable day for two minutes?

2873

How is Attrition Calculated ?

1944

why was the inbond process of vodafone

2331

wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?

2798

What is your biggest achievement? Can you give me an example of ?

1947

Can you give me an example of a particularly difficult customer you had to deal with and how you used your skills to successfully overcome the problem they had?

2127

What do you know about bpo? : bpo

1233

for some training is a neccesity and for others it's a luxury comment about the above statement

2429

What is near shore outsourcing?

1157

WHAT IS THE MAIN JOB PROFILE OF BEST CALL CENTRE

2334

please let me know about the versant round...

2444

Share your thought about downfall of US economy.

2479

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