Answer / sravs

remedy is client relationship model.
when problem(ticket) are faced by the client then he send to issues in who are sloved in problems teams send in ticket that's team they are sloved and explanied

Answer / abid khan

BMC Remedy is a tool which is developed by BMC for the purpose of ticketing, troubleshooting, resolving issue and its also we can say its a server.

Answer / sreekanth

Hi team

In the same i am also facing ,

Could you please forward me step by step process in remedy ticket process.

Best regards
Sreekanth

Answer / nawin

BMC-REMEDY :Remedy is ticketing tool this was developed by BMC software..it is also called third party tool

*Remedy is customer relationship tool which can be used to lo or monitor the issues or problems.

*Each ticket is like an incident(problem) which is created by help desk and assign the relevant team ..

MS-Tech Software solutions*Naveen

Answer / anand

Remedy is the ticketing tool developed by BMC corporation. By ticketing tool it means that we can assign certain requests and defects in the live project with a unique number, which helps the business people and the other stake holders track it in a better way.
In a high level view, this tool has got some important features like assigning and tracking Incidents (INC#), work orders and change requests for specific business needs. Also this tool can send out emails, and other notifications which can alert user on the go.

How to transfer request which is created directly on quality server & has to be moved to in production server?

0 Answers  

What is the purpose of table tadir?

0 Answers  

what is the monitoring tool you're using?

2 Answers   TCS,

How do set the alert monitors?RZ20.

1 Answers  

Various client copy methods and how you will do them?

1 Answers  

What is transport layer and domain controller? In which system you have create domain control?

0 Answers  

HiAll, Could you please tell me the whole process of TMS configuration,export,import and when to use Tcode se09 in this process. Thanks in advance, Ravi

1 Answers   IBM,

what are SAR & CAR files in sap?

1 Answers  

How to perform a sap-export and import tables in sap from os level?

0 Answers  

if saposcol service is not start? how can u troubleshoot?

5 Answers   Wipro,

In nw7.1 the Jstart program is requied to start the central instance

2 Answers   Cap Gemini,

what is the procedure for java stack upgradation?

0 Answers   iGate, Yash Technologies,