What is REMEDY Ticketing tool, how it works? can any body
answer.?
Answer Posted / anand
Remedy is the ticketing tool developed by BMC corporation. By ticketing tool it means that we can assign certain requests and defects in the live project with a unique number, which helps the business people and the other stake holders track it in a better way.
In a high level view, this tool has got some important features like assigning and tracking Incidents (INC#), work orders and change requests for specific business needs. Also this tool can send out emails, and other notifications which can alert user on the go.
Is This Answer Correct ? | 12 Yes | 14 No |
Post New Answer View All Answers
Mention what is the purpose of table usr02?
If client copy is stopped in middle, what happens if you want to start it again?
When I check transaction sm37 and I want to see the spool I get a message that says "no list available." Why is this?
TMS Configuration?
Is there any report or table in which user log off time is stored in sap?
What are the tools to install java patches?
If a background job runs more than the time it should be completed normally then what actions will u take?
How to configure TMS?
What is transport domain?
In the Sap Easy Access Menu I see the menu System -> User Profiles ->Own Data. Other options Hold Data is to keep data values that you have entered in a field of an application for the duration of the session; SET DATA not to overwrite the data and DELETE DATA to delete the set data. Can somebody explain me the Hold Data, Set Data and Delete Data with examples, i mean giving an example of fields?
I have solman 7.1 Stack3. I want to upgrade to stack13. My question is can I directly download stack13 files from marketplace, if yes, will those files includes xml file ? (MOPZ is not configured in my system).
What is the difference between asynchronous and synchronous transport?
What are the different types of job status? Can you unschedule an active job?
What are the key responsibilities of sap basis administrator?
How will you define logon groups ? What is load balancing in sap ?