Tell me a few tickets handled by you during your support?
Answers were Sorted based on User's Feedback
Answer / ravi
Material Discount was not included in Pricing Procedure.
3. Tax was not configured in Pricing.
4. Material was required to be substituted by some other
material during unavailability.
5. It was required to assign new Partner to Customer.
6. It was required to make some fields in Material Master
as required entry
Is This Answer Correct ? | 3 Yes | 2 No |
Answer / v.s.krishnan
first of of all tickets are the requirement which comes frm
clientside or by the endusres.the ticket which i faced was
client wants to give discunt if customers pay within given
period of time say 20days he will get 10% discount and 5%
10days before 20days and 2% 5 days before 10days.My problem
is that i am unable to insert 2%discount in terms of
payment how to solve it.
2nd ticket was client wants traszportationzone in pricing
which not maintained in field catlog.
3rd ticket was client wants vprs should be his selling
price i.e pr00 should not be maintained.
Is This Answer Correct ? | 0 Yes | 1 No |
Answer / ashok ku sahoo
1-Error during Invoice (Accounting document not generated
however billing document will be saved)
2-While creating sales order, sometimes error will come that
the sales area not defined because the division is not
maintained for the customer.
3-In credit management, if Horizon period exceeded, the
warning message will not be shown during sales order.
4-Suppose delivery, PGI and billing has been done, but you
have made a wrong delivery. You want to reverse the delivery.
5-Sometimes Tax percentage changes according to the government.
Thanks & Regards
Ashok Kumar Sahoo
IDisk Solutions
Mob- 09861991761
Is This Answer Correct ? | 0 Yes | 1 No |
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