Tell something about BPO
Answers were Sorted based on User's Feedback
Answer / bikash
BPO IS BUSINESS PROCESS OUTSOURCING . IT IS BASICALLY A
THIRD PARTY SERVICE PROVIDER BETWEEN THE CUSTOMER AND THE
COMPANY. IT CAN BE CLASSIFIED INTO TWO TYPES 1. INBOUND
2. OUTBOUND
IN CASE OF INBOUND PROCESS WE HAVE TO SOLVE THE QUERIES
OF THE CUSTOMERS .
IN CASE OF OUTBOUND PROCESS WE HAVE MAKE CALL TO THE
CUSTOMER. WE HAVE TO TELL THEM ABOUT OUR PRODUCTS.
THE MAIN AIM OF THE BPO IS TO SATISFY THE CUSTOMER
| Is This Answer Correct ? | 33 Yes | 3 No |
Answer / guest
It is a buisiness having full form Business processing
outsourcing that involves the contracting of the operations
and responsibilities of specific fuctions to a third party
service provider.
BPO is typically categorized into back office outsourcing
which includes internal business functions such as human
resources or finance and accounting, and front office
outsourcing which includes customer related services such
as contact center services.
| Is This Answer Correct ? | 20 Yes | 5 No |
It is short form of Bussiness Process Outsourcing.It deals
with the operations and functions outsourced by the primary
company to the secondary one....Operations and Functions are
regarding finance,accounts,coustomer related services.
| Is This Answer Correct ? | 10 Yes | 5 No |
Answer / pronob
BPO means Business Process Outsourcing. when a company
outsource Its product or service is called BPO. They work as
a third party between company and customer.BPO provides
services behalf of company to the customer.
| Is This Answer Correct ? | 2 Yes | 0 No |
Answer / nishant
BPO means Business Process Outsourcing which involves
franchiser and franchisee relation
| Is This Answer Correct ? | 0 Yes | 5 No |
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Is there anyone who can advice me. Plz read and answr: I have 2yrs of call center exp since 2005. Worked for 2 diff MNC. But bcos of my mothers illness I was not able to work last two yrs.Mom was suffering frm deadly disease.In this whole I was roaming with her in singapore & India as no one else there to take care. But I couldn't save her even after this long effort. Now I want to start my work again but scared to face interview. When they ask me abt the Gap I just say the truth. trying all over but not getting selected. Can u advise me to handle the interview.Now I am staying in Kolkata. But I dont mind to relocate myself for job.
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