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Call Centre Interview Questions
Questions Answers Views Company eMail

CURRRENTLY I AM WORKING WITH WNS SINCE 1YEARS I AM LOOKING OUT FOR SOME OTHER COMPANY WHAT WOULD BE THE PREFECT ANSWERS ABOUT THE REASON I AM LIVING MY PREVIOUS JOB. WHY U WANT U LEAVE WNS? CAN ANY ONE GIVE ME A PERFECT ANSWERS OF THIS.

Genpact, TCS,

2881

indian independance & social equality

Brigade,

2518

IT VS TECH SUPPOURT

Brigade,

2528

WHY DO YOU LIKE OUR PRIME MINISTER

Brigade,

2645

why u have choosen it field even if ur belonging electronics field?

1 5351

who is your role model in life?

Amazon, DELL, IBM, Infosys, OFS, Sitel, Syncro Services, Wipro,

34 118657

What are the basic questions for freshers in bpo?

Aegis, Airtel, BPO, Concentric Solutions, Concentrix, Dish TV, DishTV, Elin, HCL, Hope, IBM, InTarvo Technologies, Intelenet, IntelNet, IQ, Serco, Vertex, Wipro, WNS,

28 192855

What is difference between confidence and over confidence ?

Genpact,

9 34996

What are the reasons you are leaving your current job? Why are you interested in this job?

iEnergizer,

2 7955

Please give us an example of a situation where there were competing priorities. What actions did you take and what were the results?

Genpact, Yatra,

4090

what u will do if we leave in a iland were u dont have any mean of transportation any commucation and there will be know human being living ther how u will come out from ther

Genpact,

3 9377

What is the difference between Third-party BPO and Primary BPO (Please understand the question and post answer to my site sweetlittleheart25@yahoo.com)

HSBC,

2811

How to handle angry customer?

HSBC,

12 33420

why u left thelast job

247Customer, Aegis, InTouch, WNS,

3 11898

what is your favorate color? how to say this quetion?

HSBC,

7 12920


Un-Answered Questions { Call Centre }

Tell me about a difficult obstacle you had to overcome recently at work? How did you overcome this?

2831


What if the customer is not happy with your answer or solution?

1537


n rounds will be there in IBM voice based non-tech support?

2370


wht did you apply at teletech? why not in tanscom, convergy's, ventus, etc.?

3053


what is the importance of quality and quality analyst in call center

3873


Which is Better home cooked food or outside food ?

2355


What is the formula of staffing

2514


Give me a specific example of a time when you had to conform to a policy with which you did not agree.

4316


How the analysis of departed customer help your organization?

1222


how does your home town differs from hyderabad speak it for three minutes

2811


can any 1 say how much % is eligible for wipro bpo?

3465


What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)

2408


10. Employees tell you exactly when services will be performed

2564


please let me know about the versant round...

2525


What are the important things you need to take care of implementing a crm solution to your business?

1242