Call Centre Interview Questions
Questions Answers Views Company eMail

What are your Strengths & What are your Weaknesses ?

IntelNet, Wipro,

1457

What are the steps you follow when you appraise an advisor ?

IntelNet,

1456

Do you have exposure to Quartile management ?

IntelNet,

1649

Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?

IntelNet,

1982

How is AHT calculated & How will you reduce AHT

IntelNet,

1297

tell about tirupathi

Genpact,

1573

What are the responsibilities of administrative officer in some educational institutions

1462

why do have 2 months gap in employment?

DHL,

1 2728

explain 3 years gap in your employ history?

1861

memorable call

Convergys,

2360

Tell me about your memorable day or your favourite movie

Genpact,

700

For which process u are coming... I'm bpo like convergys

Convergys,

1478

About Cyber Crime

1485

Suppose you are alone on one island then what you do first three things?

Quattro,

1 2092

Hi guys im sukanya i completed my Bsc computers searchng fr a job. Plz help me

1456


Un-Answered Questions { Call Centre }

How long did you travel to get here in our office?

1482


what expectations do you have by own skills?

2085


hey.. what do you know about HSBC??

4606


actually what is the working of a call center? what is the method of process and how do they get source?

1891


minimum how many years of experience your company wants

1430






What is backend?

756


I have BCA degree but it correspondence study, during my study time I am in a company so I have 3 years experience and also mention in my resume that I have done my degree crom correspondence, they send me a mail to attend the interview. Does they accept my candidature as I am from correspondence study? Plz reply soon.

2199


Why doesn’t u go for technical one....as u r doing technical course from NIIT.

2020


I am a fresher and still in my probation period in wipro bps . And I have been put in PIP ( performance improvement plan) as I got many errors in my duration. Does that mean they will terminate me? Also if they will do this , do i need to tell in my new job interviews about the offer letter which i got from wipro? If not , then how i can i explain my gap

785


Hi, I'm Abhishek from Kolkata, I want to know from this forum, is there any openning in BPO Non-Voice Process in Kolkata, so that I can get the opportunity to engage myself in the BPO Non-Voice Sector. If any body has any news about the openning in non-voice sector in Kolkata, pls. help me out, i'm searching for a job right now.

2143


SUPPOSSED IF IAM A FRESHER, THEN WHAT SHOULD I ANSWER TO INTERVIEWER. IF HE ASKED "DO YOU HAVE ANY EXPERIENCE"

1907


wats d selection procedure for WIPRO BPO, gurgaon or delhi . 4 Customer care executives ,, do they hire undergraduates as well ? how many rounds they held & everything abt. it ? Plzz HELP asap, thanks.

5340


What is inbound and outbound call centers?

683


hi....... i am a physiotherapist n i want to join bpo nif they ask me y u want 2 join bpo .sendme ur answer

2085


what do you know about mumbai city

2786