Call Centre Interview Questions, Answers for Freshers and Experienced asked in various Company Job Interviews

Rate yourself from 1-10 what would you give and why? If you had won 1 billion dollars at the lottery or at the casino,where would you like to spend the rest of it except for volunteer works or in charities?

Cognizant,

1976

What is your edge among others who are applying here?

Cognizant,

2263

How would you teach an old lady to fix her dwindling internet connection?

Cognizant,

2052

How would you teach a blind person to withdraw her credit card account on an automated teller machine?

Cognizant,

2283

How would you teach an old customer to browse a file on her desktop or PC, let us consider the person who isn't that good at computers?

Cognizant,

1928

Give me a quality you have that I shouldn't hire you?

Cognizant,

2 3697

What is the biggest challenge you have faced in work in the past 12 months?

2365

What do you know about the centre/company/role?

2015

How would your team/manager describe you?

2055

What is your biggest achievement? Can you give me an example of ?

2002

Un-Answered Questions { Call Centre }

why you want 2 join bpo ,after completing hotel managment?

3158

How many post in call center.plz rpl me in step by step.

2425

what tune did elvis preasly arrive on sage to in las vagas

2753

tell about most momerable movement

3272

why do want to join bpo as you have done b.tech?

2764

I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?

10942

Create an email to the customer for the damaged mobile phone... what is the answer req. in this mail

2383

Dear All, We have running a esteemed consultancy [FOCUS CONULTANCY] in vadapalani. Our biggest strength is our team work. We placed large number of candidates in international call centre. So any candidate who is interested to workin with international & domestic call centre. pls mail your resume to hari@focusconsultancy.in or please walk in to our office at Focus Consultancy, #11, First Main Road, Vengishwarar Nagar, Vadapalani, chennai - 26. Ph.32462178. Landmark (near to vadapalani murugan temple)&(straight road from vengishwarar temple)&(near to Vijay pharmacy).

2485

Speak about "The impact of coffee in our daily life"

5047

Which place most you like and why?

2421

How do you manage your time? Give me a reason of being late?

2089

Why do you think customer service is most important? ( elaborate your thoughts logically with critical analysis for the assessment)

2118

1. Rainy day ? 2. Tell me about mobile? 3. Traffic in Hyderabad? Please specify the number for which question the answer is

2563

How would you sell a used toothbrush? A broken pen? A bitten apple?

9838

effects of video games?

2576

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